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Office Administrator Apprentice HAWKINS LOGISTICS LTD

An amazing opportunity to start your career as an Office Administrator Apprentice working in one of the fastest growing Haulage Companies in the Midlands, located in Lichfield. For the right person, there is the opportunity to secure full-time employment and progress to higher level qualifications.

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Closing date: 12 Feb 2023

Apprenticeship summary

  • Annual wage


  • Working week

    37.5 hours per week. 08:30-17:00 Monday to Friday.

    Total hours per week: 37.5

  • Expected duration

    12 Months

  • Possible start date

    20 Feb 2023

  • Date posted

    03 Jan 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

The candidate would be joining our Freight Forwarding team at Fradley. The Freight Forwarding team are responsible for subcontracting customer's consignments to other logistics suppliers.

The duties included in this job role will be:

  • POD (Proof of Delivery) chasing/scanning to the TMS (Traffic Management System)
  • Answering of telephones
  • Distribution of invoices with PODs
  • Emails in and outbound
  • Chasing purchase order numbers ready for billing
  • Checking off purchase orders with self-bill invoices
  • Order entry of consignments for customers
  • Checking 3rd party haulier invoices and authorising for payment
  • Updating supplier & customer portals

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 2 Customer Service Apprenticeship Standard
  • You will spend four days a week in the workplace and one day a week at Stafford College as your 'study day'

What is the expected career progression after this apprenticeship?

On completion of the apprenticeship, you will be offered a permanent position.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Logical, Team working, Initiative


GCSE or equivalent English and maths (Grade 4/C) Essential

Things to consider

The company wants a candidate that wants a long-term commitment with the company. We are willing to invest significant training, and time with the individual.

About the employer

Founded in 2009, The Hawkins Group is one of the fastest-growing Haulage Companies in the Midlands. Operating out of 4 sites in Rugeley, Fradley-Lichfield & Glasgow we employ over 100 members of staff, operate over 100 Vehicles, and offer over 200,000 sqft of Warehousing. Our growth and success is testament to the vision that the Directors and Senior Management have had since the conception of the company. This, coupled with hard work and sound business decisions, is paving the way for The Hawkins Group to become one of the most successful family-owned Haulage Providers in the region.




Unit 1 Wellington Trilogy

Fradley Park


WS13 8RZ

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Training provider



The Apprenticeship Hub

01785 275660

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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