This is an excellent opportunity to work for an established solicitors in Sutton Coldfield, who pride themselves on the Customer Service they provide to their clients. You will work towards your Customer Service Level 2 Apprenticeship as well as receiving training and mentoring in the workplace. You will provide excellent customer care to our clients and answer the telephone and deal with initial enquiries.
Closing date: 27 Feb 2023
Total hours per week: 35.0
Possible start date
06 Mar 2023
23 Dec 2022
Level 2 (GCSE)
What will the apprentice be doing?
Your main duties will include:
- Providing excellent customer care to our clients
- Answer the telephone and deal with initial enquiries
- Meet and greet clients in a friendly and professional way
- Some administration duties such as updating files on case
- General housekeeping duties
What training will the apprentice take and what qualification will the apprentice get at the end?
You will receive support and training on the job from your employer and support and guidance from your college tutor when visiting you in the workplace to gain your Level 2 Customer Service Practitioner apprenticeship standard.
What is the expected career progression after this apprenticeship?
Following completion of the apprenticeship there will be the possibility of progressing within the organisation.
Requirements and prospects
Desired skills and personal qualities
GCSE or equivalent Maths (Grade C/4 or above) Essential
About the employer
SOUTH STAFFORDSHIRE COLLEGE
Customer service practitioner
Level 2 (GCSE)
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