IT Support Apprentice PANDA IT SOLUTIONS LTD
Are you an aspiring IT technician? Would you love to work in a small close-knit team who enjoys their daily job and even has its own table football? Then your future starts right here.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 10 Feb 2023
Apprenticeship summary
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Annual wage
£14,000.00
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Working week
Monday - Friday (times to be confirmed)
Total hours per week: 35.0
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Expected duration
15 Months
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Possible start date
13 Feb 2023
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Date posted
05 Jan 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000118760
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Positions
1 available
What will the apprentice be doing?
A typical day in the job:
- Providing customer support through email, ticking system, helpdesk and phone conversations, remote support
- Assist with the installation and setup of hardware such as mobiles, laptops and desktops
- Configure hardware and software correctly
- Use internal tools to identify and resolve issues
- Testing and troubleshooting a variety of hardware escalating issues when necessary
What training will the apprentice take and what qualification will the apprentice get at the end?
Channel your passion for technology, unlock your potential, and learn to keep IT systems and end-users happy with this information communications technician level 3 apprenticeship programme.
You'll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance, and setting up virtual environments.
- Course 1 - Supporting IT Architecture
- Course 2 - Working with End-user Devices
- Course 3 - Working with Network Architecture
What is the expected career progression after this apprenticeship?
- Upon completion of the Level 3 apprenticeship there is chances of progression either on to the Level 4 apprenticeship or a full time role within the company
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade C/4) Essential
About the employer
Employer
PANDA IT SOLUTIONS LTD
https://pandaitsolutions.co.uk/
Address
CHURCHILL HOUSE
29 MILL HILL ROAD
PONTEFRACT
WF8 4HY
Training
Training provider
BALTIC TRAINING SERVICES LIMITED
Contact
Courtney Adams
courtney.adams@balticapprenticeships.com
01325731053
Apprenticeship standard
Information communications technician
Level 3 (A level)
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 10 Feb 2023