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Attending college training days, as required, you’ll have excellent interpersonal skills when dealing with colleagues, customers and clients, along with an understanding of internal processes, and apply them. You’ll be trained to deliver a high quality service, working efficiently and safely, whilst achieving excellent customer experience results.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 28 Feb 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday, 08:00 - 17:00

    Total hours per week: 40

  • Expected duration

    24 Months

  • Possible start date

    01 Mar 2023

  • Date posted

    22 Dec 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Attend all required college training days as the apprenticeship requires
  • Demonstrating good interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during tasks
  • Understand internal processes and apply them in working practices
  • Observe and shadow in order to learn tasks, developing the ability to work independently and to take responsibility
  • Demonstrate a willingness to follow instruction and learn new tasks, taking personal responsibility for your own development
  • Be compliant with uniform, dress code or PPE requirements for your role
  • Assist with diligent problem solving, resolve and complete jobs at first visit to achieve excellent customer experience results, undertaking fault-finding and diagnostic work as determined by training/within competency under supervision
  • Work in conjunction with the Team to deliver a reliable service

What training will the apprentice take and what qualification will the apprentice get at the end?

  • You will be completing a Level 3 Diploma in Plumbing and Heating 
  • The apprentice will be required to attend workshops either virtual or on college campus over the period of their apprenticeship and develop the knowledge required to support their end point assessment
  • The apprentice will also be required to complete college assessments on site as well as completing written work alongside

What is the expected career progression after this apprenticeship?

  • Upon completion, the apprentice will be awarded a Level 3 Plumbing and Heating qualification
  • There is also the possibility of a permanent contract of employment depending on the business need and available vacancies at the time of completion

Requirements and prospects

Desired skills and personal qualities

Attention to detail, Organisation skills, Problem solving skills, Logical, Team working, Initiative


GCSE or equivalent Maths and English (Grade 4-9) Essential

About the employer

Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.




63-65 Goldney Road


W9 2AR


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Training provider


Apprenticeship standard

Plumbing and domestic heating technician

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 28 Feb 2023