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Would you like a role where you can support the welfare of residents and provide a high-quality service that promotes individual choice, independence, respect, and dignity? A role where you can complete a qualification whilst working? If so, then the Level 2 Support Worker Apprentice role could be for you. You will assist service users living in the home in all aspects of their daily lives.

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Closing date: 03 Feb 2023

Apprenticeship summary

  • Annual wage


    In return for your commitment, we offer: - Company pension scheme - Development opportunities - Employee Assist Programme through Health Assured

  • Working week

    Monday to Sunday between 7am to 7pm. Days and shifts to be confirmed.

    Total hours per week: 38.5

  • Expected duration

    12 Months

  • Possible start date

    20 Feb 2023

  • Date posted

    22 Dec 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    2 available

What will the apprentice be doing?

  • To assist service users living in the home in all aspects of their daily lives
  • To assist the registered manager and other senior staff by
    creating a warm, friendly, and welcoming atmosphere, that provides the highest standard of physical and emotional care that supports people in using our service to exercise freedom of choice, mutual support, and independence as far as is practicable for each service user
  • Ensuring that the people who use our service are provided with appropriate facilities to meet their spiritual, recreational, social and welfare need
  • To promote appropriate stimulating activities, using person centred principles
  • Assuming the role of key worker for designated individuals
  • Developing and encouraging contact with families and care managers
  • Encouraging people who use our service to administer their own medication as far as they can capably and reliably do so in accordance with standard procedures
  • Administering medication to those unable to do so for themselves
  • Attending medical, dental, and other health services with people who use our service, and ensure they are most beneficial for the individuals
  • To liaise with practitioners in all disciplines as required for the good care of each individual, and to prepare reports as may be required for such purpose whilst liaising with the registered manager/deputy manager
  • Helping individuals to develop skills towards management of their own financial resources within the limits of their own ability
  • To monitor and control, as necessary, individuals’ personal expenditure to within their income and savings, ensuring that individuals’ money can be demonstrably shown to be used only for their benefit
  • Fostering and promoting a positive attitude to employment and/or day services attendance for all the people who use our service
  • Arranging assessments and reviews for everyone using our service at intervals no greater than one year and to promote inclusion
  • Ensuring the care plan for each person using our service is implemented, and records of progress are kept up to date

What training will the apprentice take and what qualification will the apprentice get at the end?

Your apprenticeship will be delivered by Brighter Horizons Training.  As part of this you will complete the Level 2 Diploma in Care and you will be supported with upskilling in English and maths if you do not already have a GCSE grade 4/C or above. Following successful End Point Assessment, you will be awarded the Level 2 Adult Care Worker Apprenticeship.

Training will be facilitated through blended learning and you will have on-going support from your assessor to get you ready for your End Point Assessment.

What is the expected career progression after this apprenticeship?

Apprentices can progress to Level 3 and or Level 5. Level 5 provides opportunity within a management role.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience, Physical fitness, Integrity, Caring & approachable, Relationship Building, Person Centred Care, understanding of respect, understanding of dignity, understanding of equal ops, understanding of privacy


GCSE or equivalent English (Grade Grade E/2 or above) Desired
GCSE or equivalent Maths (Grade Grade E/2 or above) Desired

Things to consider

An Enhanced DBS check is required to work in this position.

About the employer

Whitmore Vale Housing Association, WVHA provides care, support, and housing to individuals with learning disabilities across Surrey and works collectively to support the very best outcomes for everyone we support.




The Pines

Churt Rd


GU26 6NL

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Training provider




Apprenticeship standard

Adult care worker

Level 2 (GCSE)

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