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Junior Network Engineer Apprentice Nottinghamshire Police

As part of a team, the post holder will support the operation and technical configuration, monitoring, optimisation and maintenance of the network, security and communication infrastructure that underpins the Force’s business functions, ensuring confidentiality, integrity and availability.

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Closing date: 16 Dec 2023

Apprenticeship summary

  • Annual wage

    £18,501.00

    £18,501 to £21,837 per annum

  • Working week

    Monday - Friday 9.00am - 5.00pm with a 30 minute break.

    Total hours per week: 37

  • Expected duration

    18 Months

  • Possible start date

    23 Dec 2023

  • Date posted

    22 Dec 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000118408

  • Positions

    1 available

What will the apprentice be doing?

Key duties and responsibilities will include:

  • Maintain, support and administer assets and components, monitor performance and daily events, taking action to log issues and problems affecting performance, availability and security for attention and resolution. Collect performance statistics and create reports
  • Triage incidents and requests for the team, complete initial diagnostics and resolution to agreed procedures and to agreed service levels, including those being escalated to external 3rd party support teams
  • Perform new installations and upgrades as required using supplied instructions. This includes services supplied by external suppliers and working in conjunction with them to ensure that they adhere to current Force IT policies and procedures
  • Complete site visits and site surveys alongside the Logistics Engineer, provide network, telephony and firewall support for office relocations ensuring health and safety, site, IT security and quality standards are met
  • Maintain documentation sets on behalf of the teams, including designs, knowledge articles, configuration information so that records can be maintained and updated
  • Maintain records of issues and in discussion with the team prepare a schedule of planned corrective actions, test and provide feedback on change proposals. Draft team forward planning and schedule of changes and prepare RFC’s at the request of Engineers and Technical Lead
  • From assigned work packages, maintain a portfolio of design and development work to demonstrate increasing level in complexity, confidence, flair and capability with coding requirements
  • Gathering and improve professional development under the guidance and tutorage of other developers and from formal training programmes
  • To participate in the Force PDR process and take responsibility for identifying your own professional and career development needs

What training will the apprentice take and what qualification will the apprentice get at the end?

Functional Skills level 2 in Maths / English if required.

Information Communications Technician Level 3 Standard
https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technicianv1-0

Weekly day release to Nottingham College - The Hub.
Please click on the link above for more information regarding End Point Assessment.

What is the expected career progression after this apprenticeship?

Potential opportunity for a permanent role within the company following successful completion of the apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Customer care skills, Accountability and Ownership, Helpful, friendly attitude, Strong passion for technology

Qualifications

GCSE or equivalent Maths and English (Grade A*-C/9-4) Desired

Things to consider

Skills required: • Attention to detail. • Knowledge of current hardware and technology • Good written and verbal communication skills • Basic Microsoft Office Skills

About the employer

Nottinghamshire Police are working with partners, and the communities we serve, to make Nottinghamshire a safe, secure place to live, work and visit.

Employer

Nottinghamshire Police

Address

Sherwood Lodge

Arnold

Nottingham

NG5 8PP

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Training

Training provider

NOTTINGHAM COLLEGE

Contact

Kaira McGregor

kaira.mcgregor@nottinghamcollege.ac.uk

Apprenticeship standard

Information communications technician

Level 3 (A level)

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