Administration Assistant Apprentice LILY CHARMED LTD

Are you looking for a friendly, busy and hardworking environment where great work is rewarded and you’ll learn new skills? We are a growing online jewellery company in Slough. You will be fulfilling customer orders and supporting the marketing team with social media and digital campaigns. Don't miss out on this fantastic opportunity!

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Closing date: 21 Apr 2023

Apprenticeship summary

  • Annual wage


    You will also get staff benefits which include: staff discount on all products; annual discretionary performance bonus; free staff refreshments; fully funded, regular social events; free onsite parking

  • Working week

    Monday - Friday 8:30am - 4:30pm

    Total hours per week: 40

  • Expected duration

    13 Months

  • Possible start date

    24 Apr 2023

  • Date posted

    21 Dec 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Support the daily processing, fulfilment, and dispatch of customer orders
  • Printing order forms, message cards, barcodes, and postage labels
  • Picking and packing orders
  • Dispatching orders using online 3rd party dispatch systems
  • Support the customer service and digital marketing teams by learning to manage enquiries and requests from customers and press/influencers
  • Processing returns, samples and gifting stock
  • Supporting the marketing team digital campaigns

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Business Administrator Standard
  • Functional Skills, if applicable
  • In house training from the employer

What is the expected career progression after this apprenticeship?

Over time, the successful candidate who demonstrates the right qualities can expect career progression as the business grows. (Our previous apprentices have both secured key full-time roles in our business).

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Team working, Initiative, High level of accuracy, Good knowledge of MS Office, Confident, Proactive, Can-do attitude, Not afraid to make mistakes, Manage own workload


GCSE or equivalent English and Maths (Grade C/4) Desired

Things to consider

We are now looking for an eager candidate to join us as an apprentice. The successful candidate will help support the day to day running of our small and busy office. No two days in the office are exactly the same and this is a varied role, so a proactive and enthusiastic personality is vital. This person will be exposed to all aspects of the business from fulfilling customer orders and customer service to supporting the marketing team with social media and digital campaigns. This is a great opportunity for the right person to learn, achieve and develop while contributing to the growth of the business. The apprentice will work closely with all other staff. Previous industry experience is not required, and full training will be supplied. All we ask for is enthusiasm, a can-do approach and willingness to learn.

About the employer

We are the team behind two highly successful and growing jewellery brands, Scream Pretty and Lily Charmed. If you’re looking for a friendly, busy and hardworking environment where great work is rewarded, and you’ll learn new skills then keep reading! We are a growing online jewellery company based in Slough. Lily Charmed Ltd is a family owned business that designs, manufactures and markets a range of high quality yet affordable jewellery, sold through a range of channels including online and high street stores. Established in 2011 the brand Lily Charmed is one of the UK’s leading online retailers for personalised silver charm jewellery, and in 2016 we launched Scream Pretty which has experienced double digit growth every year, Scream Pretty was awarded best accessories brand by Boutique Magazine in 2022. Our business runs on passion and enthusiasm (and a few biscuits), with the emphasis on supporting each other during the working the day.








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Training provider


Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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