National Apprenticeship Week: 6 to 12 February 2023

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Business Support Associate Apprenticeship - Pfizer COGENT SKILLS SERVICES LTD

If you are looking to start a career in the science sector, this is your opportunity to work for one of the world’s innovative pharmaceutical companies. Pfizer is looking to recruit a Business Administrator apprentice to help provide business support to the Engineering & Laboratory support team.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 05 Mar 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday – Thursday Start Time – 9:00am Finish Time – 5.25pm Lunch 12:00pm – 12:45pm Friday: Start Time – 9:00am Finish Time – 4:05pm Lunch 12:00pm – 12.45pm

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    04 Sep 2023

  • Date posted

    03 Jan 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Role Purpose:

To work as part of the Engineering & Laboratory Support team to provide a professional administrative and business support services to the UK team based at Sandwich.

The role will cover these main areas:

  • Database management (EAMs and GDMS)
  • Administrative management
  • Mailbox management
  • Vendor management

Main duties include:

Asset Management & Vendor Management

  • Raising work orders
  • Making asset changes
  • Creating and Decommissioning asset records
  • Collating asset data
  • Uploading of service reports and attaching to work orders
  • Monitoring work order queues
  • Sending vendor notifications
  • Uploading certificates of conformity to MRO parts
  • Uploading of photos to MRO parts 
  • Review SAN-ECA WOs and track ongoing breakdowns

Administrative Management

  • Uploading service reports
  • Booking meeting rooms
  • Booking visitors
  • Collating data
  • Raising purchase orders in Ariba
  • Communicating with external companies
  • Filing documents – SharePoint/GDMS/Meridian/Active Records Centre
  • Expenses and Travel
  • Team movements
  • Documentation Lifecycle Management including formatting, grammatical review, issue, retirement using appropriate Document Management Systems.
  • Support training lead, updating Power 2 Learn/training records, coordinating training arrangements including trainer, delegates and room requirements
  • Office based gaining understanding office environment/organisation/ client & customer relations, collecting/scanning/uploading hard copy records etc.



You’re the future. Your ambition, talents, ideas and unique way of looking at the world will help us drive innovation in every part of our business.

Our company purpose – “Breakthroughs that Change Patients’ Lives” – guides our environmental sustainability priorities. We’re passionate about protecting human health. That’s reflected in our environmental sustainability goals: climate action & sustainable medicines.

Bringing Breakthroughs that Change Patients’ Lives goes beyond breakthrough medicines. Climate change is impacting the health we protect and the patients we serve. It’s the challenge of our age, we need to act, and our customers and patients want us to act.

We leverage scientific innovation to reduce our environmental impact through climate impact mitigation, conservation of resources and the reduction of waste.

We will continue to work in partnership, using science to combat climate change together #ScienceWillWin

We need people with a hugely diverse range of talents. “Love Science? Want to work on the business side? Get stuck into an apprenticeship to launch a career in anything from working in the drug development labs to paralegal service”.

Pfizer’s apprenticeship scheme, run in partnership with Cogent Skills, offers the best of both worlds. You’ll work with world-leaders in your field, from researchers to business gurus. You’ll study towards a nationally recognised academic or professional qualification. And all the time, you’ll be earning a highly competitive salary.

Looking for an alternative to college or university, where you can earn while you learn, and build experience with a global leader? Find it at Pfizer.

What training will the apprentice take and what qualification will the apprentice get at the end?

Apprenticeship Standard: Business Administrator.

Delivery Model: Blended learning.

What is the expected career progression after this apprenticeship?

Upon successful completion of the apprenticeship, you will be eligible to apply for other positions within the business.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills


GCSE or equivalent 5 GCSE's including Maths and English (Grade 4 or above) Essential

Things to consider

The apprentice must be able to demonstrate the required attitudes, behaviours and interpersonal skills associated with the professional workplace. The apprentice must be willing to commit an amount of personal time to study.

About the employer

Our apprenticeship and graduate services have been supporting science industry employers to attract, retain and develop people who can contribute to business success since 2012.




Discovery Park House

Ramsgate Road


CT13 9ND


Caroline Lees

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Training provider


Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 05 Mar 2023