Apprentice Control Room Specialist - Southampton - Level 3 BALFOUR BEATTY PLC

Gaining experience in a busy control room you will support your practical knowledge by working towards a Level 3 Business Administrator apprenticeship. You will also join an apprenticeship programme that will develop teamworking, collaboration and leadership skills.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 May 2023

Apprenticeship summary

  • Annual wage


    Salary TBC

  • Working week

    Monday - Friday 9-5

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    04 Sep 2023

  • Date posted

    02 Mar 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Assist the Operational Control Hub (OCH) Manager in ensuring all operations are carried out quickly and efficiently within the Operations Control Hub, making best use of available resources and supporting the teams to succeed together. As part of the (OCH) team the Apprentice Control Room Specialist duties include the following: 

  • Dealing with incoming emergency situations: liaising with operational teams, out of hours’ crews and emergency services to ensure resolution to required timescales  
  • Monitoring of all routine, reactive and programmed works for the day
  • Undertaking corrective actions to deliver the planned and programmed works / activities  
  • Escalating actions to be resolved and ensuring risk is reduced wherever possible
  • Identifying opportunities for service or process improvement and creating problem statements for the teams to address, including best value for money, quality, and efficiency


What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 3 Business Administrator Advanced Apprenticeship

You will study for this apprenticeship through Fareport Training, local to the Southampton office and this may be a combination of college and office based learning, likely to be one day a week.

What is the expected career progression after this apprenticeship?

You will be given a career path on joining that will take you through the different roles and experiences you should gain through the apprenticeship. Following successful completion of the apprenticeship, you will be able to develop your career further within Balfour Beatty.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative


GCSE or equivalent STEM subjects (min 5 GCSEs) and English (Grade 9-4) Essential

About the employer

Balfour Beatty is the UK’s largest construction and infrastructure business. Each day our projects change people’s lives and communities for the better. We built the famous London Aquatic Centre and you’ll find our mark in all kinds of infrastructure like hospitals, major roads, rail and power networks. Each year we seek the best apprentices to come and join our ever changing business.




City Depot

First Avenue, Millbrook,


SO15 0LJ

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Training provider


Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 May 2023