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Office Based Apprentice - Youth Justice Service Kingston upon Hull City Council

Hull City Council’s Youth Justice Service are seeking an Administration Apprentice for a varied role providing administrative support to the systems administrator and colleagues to deliver an effective range of youth justice services. The role includes bringing data and evidence together and making sure it is correct. You may also be considering applications, analysing information and making decisions.

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Closing date: 12 Feb 2023

Apprenticeship summary

  • Annual wage


    Wages are paid on the last working day of each month.

  • Working week

    Monday - Friday, shifts to be confirmed.

    Total hours per week: 37.0

  • Expected duration

    15 Months

  • Possible start date

    20 Feb 2023

  • Date posted

    20 Dec 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Duties will include:

  • Providing excellent customer service
  • Undertake a range of administrative duties involving highly sensitive and confidential information
  • Maintain databases, inputting and extracting data, creating, collating and distributing any requests for services
  • Prepare and produce documents utilising Microsoft Office
  • Process orders and invoices
  • Maintain a range of confidential filing systems including sensitive personal information

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Public Service Operational Delivery Officer apprenticeship standard, which includes:

  • Functional Skills in maths, English (if required)
  • End-Point Assessment (EPA)

Regular training and development sessions to meet the needs of the employer and the apprentice.

Apprentices must achieve:

  • A Level 2 Award in Operational Delivery (Principles)
  • A Level 3 Certificate in Operation Delivery (Advanced)

What is the expected career progression after this apprenticeship?

Potential to progress to future job opportunities for the successful candidate on completion of the apprenticeship, if available.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working, Initiative, Non judgemental


GCSE or equivalent Maths & English (Grade A-C/7-4) Desired
NVQ or SVQ Level 2 or equivalent Business Administration (Grade Level 2) Desired

Things to consider

Understanding of confidentiality and ability to deal with sensitive information. Applicant must attend HTAE initial assessment and interview process to be considered for shortlisting by the company, invites to these sessions will be sent via the email you have used to apply.

About the employer

The Youth Justice Service within Hull City Council supports young offenders through a strong youth justice partnership. The service has a system to prevent offending and promote safe and healthy outcomes for children and young people. Youth justice is an integral part of many of the City’s strategic plans, with the ambitious City Plan aiming to create more employment opportunities for those from disadvantaged backgrounds.


Kingston upon Hull City Council


Kastor Centre

Beverley Road



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Training provider



Employer Engagement Team

01482 614157

Apprenticeship standard

Public service operational delivery officer

Level 3 (A level)

Before you apply

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