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Apprentice in Business & Administration THE NANTWICH CLINIC LIMITED

As the face of the business/first person to meet patients, this role needs a candidate who enjoys being smartly dressed and has a positive attitude and a friendly demeanour. The Nantwich Clinic are proud of their high levels of customer service and are looking for an individual who focuses on clear and thorough communication, verbal and written.

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Closing date: 20 Feb 2023

Apprenticeship summary

  • Annual wage

    £9,254.44 to £18,278.00

    Negotiable - dependent on age experience

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Monday to Saturday 9am to 5pm, on a rota basis

    Total hours per week: 37

  • Expected duration

    18 Months

  • Possible start date

    06 Mar 2023

  • Date posted

    20 Dec 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000117700

  • Positions

    1 available

What will the apprentice be doing?

Key duties will include:

  • Using appropriate communication skills and tools to communicate with patients and colleagues
  • Diary Management – booking appointments, face to face, over the phone and via email
  • Raising invoices and receipts
  • Cash accountability
  • General administration
  • Liaising with agencies including GPs, consultants, hospital staff, PCTs and social services where required
  • Stock orders and stock control
  • Sales
  • Amazing customer service
  • Working as part of a team
  • Housekeeping

What training will the apprentice take and what qualification will the apprentice get at the end?

The training will be delivered on site and the successful candidate will be supported on a one to one basis by a vocationally competent assessor and  assigned a mentor to offer support in the worplace. At the end of the programme the successful applicant will acheive an advanced apprenticeship in Business Administration which may open up an oppprtunity for progression to a higher level of study.

What is the expected career progression after this apprenticeship?

There is the opportunity to be part of something new and exciting as the business develops into different areas. There will undoubtedly be exciting opportunities for the right person at the end of the apprenticeship.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Team working, Initiative, Non judgemental, Patience

Qualifications

GCSE or equivalent English (Grade GCSE C or 4) Essential
GCSE or equivalent Maths (Grade GCSE C or 4) Essential

Things to consider

You must have a natural passion which truly cares about putting people’s needs as a priority. You will enjoy taking the time to understand what patients need, helping to make a real difference to their lives. Confident use of excel, word and social media is essential as is the ability to communicate over the phone politely and successfully. We are looking for someone who enjoys joining in and playing a key role within a team.

About the employer

Since 1999, The Nantwich Clinic, (a family run business), has transformed the health and wellbeing of people in and around Nantwich, maintaining the lower limb and foot health of patients of all ages. The Clinic’s podiatry service has been part of the areas ‘front-line’ medical team, playing a vital role in assessment, diagnosis and treatment, working alongside and assisting the NHS. In 2019, the success of this business led to owners Tom and Gill Fox deciding to expand the health services they offer, to serve the wider community with a Health Hub covering all aspects of health and wellbeing, including Podiatry, Audiology, Pain Relief systems, Physiotherapy as well as group activities such as Pilates and Yoga, in a convenient location. The all-new Health Hub, situated on Newcastle Road, Stapeley, opened in February 2022 with its spacious on-site parking. The Health Hub encompasses a unique range of medical and health facilities, plus medical professionals specialising in various aspects of health and wellbeing. The Nantwich Clinic (an award winning accredited practice in Cheshire) wish to develop their team by recruiting an apprentice in Business Administration, to be at the forefront of the business to help their patients.

Employer

THE NANTWICH CLINIC LIMITED

Address

The Nantwich Clinic

Newcastle Road, Stapeley

Nantwich

CW5 7EJ

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Training

Training provider

CHESHIRE COLLEGE SOUTH AND WEST

Contact

Will Horton

william.horton@ccsw.ac.uk

Apprenticeship standard

Business administrator

Level 3 (A level)


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