Business Admin Apprentice UTILITY STREAM LTD

Opportunity to join a vibrant and fast paced growth business operating in the energy/utilities sector. A dynamic industry you will gain considerable experience in an important sector for the UK. Our goal is to create a more eco-friendly and sustainable country and we help our customers to manage their utilities and lower their carbon footprint.

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Closing date: 10 Apr 2023

Apprenticeship summary

  • Annual wage



  • Working week

    Monday to Friday 08:30 - 17:00 (Monday - Thursday) 08:30 - 15:00 (Friday)

    Total hours per week: 37.5

  • Expected duration

    20 Months

  • Possible start date

    13 Apr 2023

  • Date posted

    20 Dec 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

This is a varied role in a fast-growing business. Alongside the skills developed in support of the L3 Business Administration qualification you will gain considerable knowledge of the commercial (B2B) energy sector as well as experience a range of activities in a thriving business.

Main tasks and responsibilities:

  • Manage all incoming correspondence - mainly e-mails/‘tickets’ raised through our systems. Plus incoming telephone calls
  • Support sales team in raising tenders and preparing contracts
  • Liaise with suppliers to obtain prices
  • Interact with customers (business clients) via phone and e-mail to follow up on contacts and prospects
  • Take ownership and manage all activities through our CRM ‘The Master Planner’
  • Build relationships with key contacts at our suppliers
  • Support all colleagues (office staff and field staff) with their administrative requirements
  • Contribute to the growth of the business at any opportunity

What training will the apprentice take and what qualification will the apprentice get at the end?

You will receive support from an assessor to help you prepare for
your End Point Assessment covering:

  • Knowledge
  • Skills
  • Behaviour

As required to meet L3 Business Administrator apprenticeship

You will attend online masterclasses every other week for 1 day.
maths & English Level 2 (if required).

What is the expected career progression after this apprenticeship?

Progression into Account Executive, Account Management or Sales Executive roles.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience, Physical fitness


GCSE or equivalent Maths & English (Grade 4 (C) or above) Essential

Things to consider

Please complete the application form in full, this includes an accurate and detailed list of your qualifications. If you do not live near the employer address, please detail how you plan to travel/commute to the role, considering available transport and journey times.

About the employer

USL was founded with one key mission, to simplify business energy for all our clients and help create a more sustainable world. We pride ourselves on doing the right thing and work in a friendly and informal office whilst maintaining the highest standards of professionalism and integrity.




Unit 1, Pegasus House

Pegasus Court, Tachbrook Park


CV34 6LW

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Training provider



Mark Edwards

07399 343102

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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