Administrative Coordinator Apprenticeship MIDLAND EYE HOLDINGS LIMITED
To administer, co -ordinate and facilitate Clinics while maintaining a professional and efficient service. Level 2 Customer service apprenticeship standard.
Closing date: 05 Feb 2023
Apprenticeship summary
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Annual wage
£9,379.50 to £18,525.00
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
Minimum Wage Rates -
Working week
Working 5 days, shifts including some weekends and evenings until 8 pm. Shift patterns include 8.00 am-4 pm and 12.000 pm-8 pm - to be confirmed upon appointment.
Total hours per week: 37.5
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Expected duration
15 Months
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Possible start date
13 Feb 2023
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Date posted
19 Dec 2022
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000117212
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Positions
2 available
What will the apprentice be doing?
- Build and maintain rapport with patients and external visitors
- Booking appointments and managing enquires
- Liaising with clinical staff
- Responsible for taking payments
- General filing and keeping patients records up to date
What training will the apprentice take and what qualification will the apprentice get at the end?
- Online learning to support self-directed study
- Customer service practitioner apprenticeship standard
- Functional skills English and maths level 1 (if applicable)
What is the expected career progression after this apprenticeship?
It is expected that permanent employment will be available following completion of the apprenticeship.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade 4 (C) and above) Desired
GCSE or equivalent three other subjects (Grade 4 (C) and above) Desired
Things to consider
About the employer
Employer
MIDLAND EYE HOLDINGS LIMITED
Address
50 LODE LANE
SOLIHULL
B91 2AW
Training
Training provider
SOLIHULL COLLEGE AND UNIVERSITY CENTRE
Contact
Nadia Davies
apprenticeships@solihull.ac.uk
0121 678 7148
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
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