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Administrative Coordinator Apprenticeship MIDLAND EYE HOLDINGS LIMITED

To administer, co -ordinate and facilitate Clinics while maintaining a professional and efficient service. Level 2 Customer service apprenticeship standard.

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Closing date: 05 Feb 2023

Apprenticeship summary

  • Annual wage

    £9,379.50 to £18,525.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Working 5 days, shifts including some weekends and evenings until 8 pm. Shift patterns include 8.00 am-4 pm and 12.000 pm-8 pm - to be confirmed upon appointment.

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    13 Feb 2023

  • Date posted

    19 Dec 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    2 available

What will the apprentice be doing?

  • Build and maintain rapport with patients and external visitors
  • Booking appointments and managing enquires
  • Liaising with clinical staff
  • Responsible for taking payments
  • General filing and keeping patients records up to date

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Online learning to support self-directed study
  • Customer service practitioner apprenticeship standard
  • Functional skills English and maths level 1 (if applicable)

What is the expected career progression after this apprenticeship?

It is expected that permanent employment will be available following completion of the apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Caring, Trustworthy, Hardworking, Reliable


GCSE or equivalent English (Grade 4 (C) and above) Desired
GCSE or equivalent Maths (Grade 4 (C) and above) Desired
GCSE or equivalent three other subjects (Grade 4 (C) and above) Desired

Things to consider

Fast paced environment.

About the employer

Midland Eye is a small private hospital who also treat NHS patients. Providing comprehensive, specialist services for the diagnosis & treatment of all eye conditions, our team are leaders in their field. Each consultant is qualified to treat common eye conditions such as cataracts but each one also has a particular area of interest, ensuring that patients get the best possible outcome, no matter what the diagnosis. We are a friendly family like business.






B91 2AW

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Training provider



Nadia Davies

0121 678 7148

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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