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Office Assistant/ Business Administrator Apprentice (Phlebotomy Training Services Ltd.) Phlebotomy Training Services

We are recruiting for a Business Administration Apprentice that wants to be involved within the training/medical sector and further develop themselves. Duties will include daily administrative tasks including managing mail, answering telephones, dealing with enquiries via email and on the website.

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Closing date: 10 Feb 2023

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday – Friday 9:30am – 4pm (this can be flexible)

    Total hours per week: 30

  • Expected duration

    18 Months

  • Possible start date

    13 Feb 2023

  • Date posted

    16 Dec 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

During the week you will be conducting administrative tasks, including:

  • Answer and return telephone calls on a daily basis
  • Respond to course enquiries by email and letter on a daily basis
  • Manage incoming and outgoing mail
  • Assist in the management of advertising campaigns
  • Compile mailing lists for mail-marketing campaigns
  • Keep database up to date on a daily basis
  • Book and take payment for learners over the phone by credit or debit card
  • Keep records of all Learners Present/Past
  • Attend all staff meetings
  • Attend training as and when required
  • Maintain a professional appearance at all times
  • Keep the office clean and tidy at all times
  • Take care of the recycling and dispose of rubbish on a regular basis
  • Run errands around the local area

What training will the apprentice take and what qualification will the apprentice get at the end?

Training will be provided to achieve the following qualifications:

  • Level 3 Business Administrator Apprenticeship Standard
  • Functional Skills Level 2 in maths and English (if required)

Training will take place weekly, on a half day per week release basis, at Darlington Borough Council Learning & Skills training centre (DL1 5AJ). The remaining half day training will be conducted over the remainder of the week in the workplace or at home. Here you will develop the knowledge, skills and behaviours to ensure these exceed the minimum requirements for the Business Administrator Level 3 apprenticeship standards.

What is the expected career progression after this apprenticeship?

Possible progression on to further training or into full-time employment.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Customer care skills, Administrative skills, Team working, Initiative, Non judgemental, Patience


GCSE or equivalent English (Grade 4+ (C+)) Essential
GCSE or equivalent maths (Grade 4+ (C+)) Essential

Things to consider

You will be required to attend our training centre in Darlington (DL1 5AJ) and you will need to make your own way there for day release training. Travel to and from the employer, based at 22 Evolution Business Centre, 6 County Business Park, Northallerton DL6 2NQ. You will be required to take part on one of our training courses as it really helps to know what you are selling this will also gain you another skill and certificate.

About the employer

Phlebotomy Training Services Ltd was founded in 2007, during this time we have trained thousands of students in the skill of phlebotomy. We were the first phlebotomy training company in the UK to hold an accredited certificate for all of our courses, we are currently partnered with NOCN and the Aim Group. With a range of venipuncture training courses across the UK for those wishing to learn how to become a phlebotomist, to those wanting to take the next step and corporate companies that which to train their entire workforce.


Phlebotomy Training Services


22 Evolution Business Centre

6 County Business Park



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Training provider



Graham Curry


Apprenticeship standard

Business administrator

Level 3 (A level)

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