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Business Administration Apprentice PROTEC INTERNATIONAL LIMITED

Reporting to the Operations Manager, you will be responsible for supporting the department with general administration tasks. You will be working towards your Level 3 Business Administrator Apprenticeship Qualification. Duties will include resolving customer queries, working alongside the Sales Team and other departments and general admin roles.

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Closing date: 28 Feb 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday 8.00am - 5.00pm

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    06 Mar 2023

  • Date posted

    16 Dec 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    2 available

What will the apprentice be doing?


  • Working through your day-to-day activities within the departments, ensuring they are dealt with and accounted for in the appropriate timeframe
  • Working as a team towards the achievement of all activities being completed within the departments, regardless of current individual workload
  • Resolving customer queries, order processing, delivery issues with a high degree of accuracy on time
  • Providing feedback to the Operations Manager with issues or complaints that need escalating
  • Offering feedback to the Operations Manager with opportunities to build training and development around
  • Ensure quotations are handled with in a certain time frame (20 minutes)
  • Where applicable, ensure that personalisation for the customer is stuck to using the tools (Salesforce) provided to build rapport with customer base
  • Work alongside the Sales Team
  • Work closely with the other departments
  • To maintain all the Company’s equipment to a high standard and to maintain a high level of personal standards
  • To carry out any additional and reasonable request made by the Company
  • To constantly strive to improve through self development

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Business Administrator Apprenticeship Qualification.

What is the expected career progression after this apprenticeship?

A full time position may be available upon the successful completion of the apprenticeship.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Administrative skills, Team working, Positive attitude


GCSE or equivalent English (Grade 4/C+) Essential
GCSE or equivalent Maths (Grade 4/C+) Essential

About the employer

The UK Construction Industry has one of the highest rates of waste, and as a manufacturer of plastic material we’re passionate about sustainability and looking after our environment. Protec have invested over £2m in a state-of-the-art washplant and recycling line specifically developed for our application, which allows us to bring back used material and recycle it into new protection sheets, the world’s first Closed Loop solution for these types of material.




Adlington Business Park



SK10 4NL

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Training provider



Maxim Business Training


Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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