Engineering Customer Service Apprentice SPECIALIST METAL FABRICATIONS LTD
Specialist Metal Fabrications are looking for an enthusiastic individual to join our team as a customer service apprentice. You will be the first point of contact for customers and will require to have excellent communication skills in order to provide the best possible service. You will follow ups on orders, responding to general enquiries by email and telephone.
Closing date: 10 Feb 2023
Apprenticeship summary
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Annual wage
£17,000.00
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Working week
Monday to Thursday 9am to 5pm, Friday 9am to 4pm. 30 minutes for lunch.
Total hours per week: 36.5
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Expected duration
12 Months
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Possible start date
20 Feb 2023
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Date posted
15 Dec 2022
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000116755
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Positions
1 available
What will the apprentice be doing?
- Business to business relations
- Responding by phone and email to general enquiries
- Phoning out speaking to new customers and bringing in new business
- Follow ups on orders
- Learning about the industry and gaining industry knowledge
What training will the apprentice take and what qualification will the apprentice get at the end?
On successful completion of the apprenticeship, you will achieve the Level 2 Customer Service Apprenticeship Standard.
Functional Skills in maths and English (if required).
Your training will be carried out in the workplace, and you will be allocated a work-based tutor from Hopwood Hall College who will support you with your apprenticeship.
What is the expected career progression after this apprenticeship?
This may lead to progression onto the Level 3 Customer Service Specialist Apprenticeship.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade 3/D or above) Desired
Things to consider
About the employer
Employer
SPECIALIST METAL FABRICATIONS LTD
Address
Unit 1 Bornmore Industrial Estate
Leigh Lane
Bury
BL8 2RH
Training
Training provider
HOPWOOD HALL COLLEGE
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Before you apply
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