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Business Administration Apprentice Level 3 APEX COMPUTING SERVICES LTD

Working out of their relaxed and well located office in Media City, Apex provide first class IT support across the North West. They are now seeking a bright and keen individual to join their team to work on their reception, input data and filing, accept and arrange deliveries, perform light duties for the Directors and other administration duties.

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Closing date: 24 Feb 2023

Apprenticeship summary

  • Annual wage

    £9,379.50 to £18,525.00

    National Living Wage, based on age.

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday 9am - 5pm 23 Days Holiday, plus public Birthday Off in addition to Holidays

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    25 Feb 2023

  • Date posted

    19 Dec 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000116628

  • Positions

    1 available

What will the apprentice be doing?

·       Reception duties - answering the door, greeting visitors, keeping the area tidy.

·       Accepting & arranging deliveries - taking in parcels & allocating to the correct Dept. Arranging shipping of items & requesting Accounts to charge on.

·       Light daily office cleaning – filling & emptying the dishwasher, light daily cleaning duties in the kitchen & office areas.

·       Taking overflow calls - second line phone answering.

·       Answering the telephone and dealing with customer queries.

·       Ticket logging - training to use our ticket logging system to assist second line with Service desk calls.

·       Holiday cover - phone cover for holidays.

·       Daily office sweep to check for H&S issues & filling in of relevant logs.

·       Light PA duties for the Directors.

·       Data processing into company systems.

·       Guest care - looking after visitors, providing refreshments.

·       Assisting with general office administration.

What training will the apprentice take and what qualification will the apprentice get at the end?

Business Administration Level 3

Training will take place within the workplace once per month

What is the expected career progression after this apprenticeship?

A full time role with further promotions awaits the successful candidate upon completion of this apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Presentation skills, Administrative skills, Team working, Initiative, Patience

Qualifications

GCSE or equivalent English (Grade Grade C/4) Desired
GCSE or equivalent Math (Grade Grade C/4) Desired

About the employer

We’re a highly professional full-service IT Support company in Manchester. Our family-run business has provided expert IT Support to organisations in Manchester and across the North West for years.

Employer

APEX COMPUTING SERVICES LTD

Address

LASER HOUSE

MERCHANTS QUAY

SALFORD QUAYS

M50 3XW

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Training

Training provider

THE SKILLS NETWORK LIMITED

Contact

Stephen Preyzner

stephen.preyzner@theskillsnetwork.com

Apprenticeship standard

Business administrator

Level 3 (A level)

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