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Business Administrator Apprentice Mayfield Medical Group - Receptionist

Mayfield Medical Group are hiring Business Administration Apprentices to join their busy Reception team! If you’d like to work within the NHS, apply now! Office day to day duties actioning scanning, booking appointments, arranging clinics, sending out post, copying notes, answering phones, shredding etc

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 03 Feb 2023

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Days and times to be confirmed.

    Total hours per week: 37.50

  • Expected duration

    18 Months

  • Possible start date

    17 Feb 2023

  • Date posted

    19 Dec 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    2 available

What will the apprentice be doing?

  • To have a thorough knowledge of all practice procedures
  • To work in accordance of written protocols
  • Booking hospital appointments
  • Recalling patients
  • Coding letters
  • Summarising notes
  • Dealing with registrations
  • Assisting baby clinics
  • Process appointment requests for today and future appointments from patients by telephone and in person
  • Cancelling appointments when necessary
  • Organise Choose and Book appointments
  • Registrations of new patients – computer data entry and medical records
  • Process patients change of address – computer data and medical records (have knowledge of practice area
  • Process repeat prescription request in accordance with practice guidelines
  • Keep up to date accurate records
  • Action out of hours reports

What training will the apprentice take and what qualification will the apprentice get at the end?

Business Administrator Level 3 Apprenticeship Standard:

  • Maths and English to Level 2 required, if not already achieved Knowledge, Skills and Behaviour in relation to, customer service principles and practices, business principles, technical competencies, knowledge and understating, research activities, commercial awareness, managing challenging situations and taking ownership,  health and safety ongoing assessment by the employer and provider – for example meetings with apprentice, employer and learning provider, observations of workplace, gathering evidence Undertake a self-assessment in the last month of their apprenticeship to enable them to see whether they are confident that they have taken on board all aspects of the occupation
  • This self-assessment must be submitted to the independent end point assessor as a source of evidence to prepare for independent End Point Assessment which will include a showcase portfolio; a project; an employer reference and a structured interview about their portfolio

What is the expected career progression after this apprenticeship?

  • Potential permanent role if candidate impresses the team and works hard

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working, Initiative, Patience


GCSE or equivalent Maths (Grade 4) Essential
GCSE or equivalent English (Grade 4) Essential

About the employer

We are a very busy GP practice with 9,300 patients. This is a fast paced role with lots of things to learn in the General Practice industry


Mayfield Medical Group - Receptionist


Park Road


NE32 5SE

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Training provider


Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

To apply, you must register with GetMyFirstJob and then follow the instructions to complete your application.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 03 Feb 2023