Business Administration Apprentice W11 LTD
Our client is the UK’s largest dedicated Juicer retailer, who have over 13 years of business and 30,000 happy customers across the UK and Europe. You will be expected to process orders and deal with customers' requests. This is a fantastic opportunity to start your career in business!
Closing date: 03 Feb 2023
Apprenticeship summary
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Annual wage
£13,000.00
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Working week
9am – 5pm Monday to Friday
Total hours per week: 37.5
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Expected duration
18 Months
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Possible start date
05 Feb 2023
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Date posted
13 Dec 2022
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000115768
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Positions
1 available
What will the apprentice be doing?
- Gain a clear understanding of all products that are being sold within the company.
- Follow a set protocol in dealing with returns/warranty issues and will need to be fully aware of the consumer rights act.
- Respond to emails from customers' regarding returns, warranty issues and specific product queries.
- Process of orders and to make sure that orders are dispatched correctly.
- Assist with order packing.
- Responsible for stock keeping and will need to ensure that all stock is booked correctly.
- Deal with customers requests such as custom orders, quotes, problem solving and problem management within a customer service function.
- Work with external customers as well as internal team members.
What training will the apprentice take and what qualification will the apprentice get at the end?
20% off the job training supported by Starting Off.
You will achieve a level 3 Business Administration qualification.
Functional Skills Maths and English if required
What is the expected career progression after this apprenticeship?
Potential full time position available.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade C/4) Essential
About the employer
Employer
W11 LTD
Address
Unit 9
Alpha Business Centre
Mallard Road
PE3 8AF
Training
Apprenticeship standard
Business administrator
Level 3 (A level)
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