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IT Apprentice PUBLICA GROUP ( SUPPORT) LIMITED

This is a great opportunity to earn while you learn and gain on the job experience to start your career in IT. You will provide support on IT issues to internal and external users while receiving technical training. You will assist with 1st line support and dealing with hardware.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 20 Feb 2023

Apprenticeship summary

  • Annual wage

    £16,000.00

  • Working week

    Monday - Friday, 08:30 - 17:30.

    Total hours per week: 37.5

  • Expected duration

    17 Months

  • Possible start date

    27 Feb 2023

  • Date posted

    13 Dec 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000115380

  • Positions

    1 available

What will the apprentice be doing?

The job role will include:

  • 1st line support
  • Desktop hardware
  • Network printers
  • Microsoft software
  • Windows operating systems
  • Telecoms
  • Installation of hardware

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Information Communications Technician apprenticeship standard.

Core modules:

The apprenticeship contains the following three core key modules which seek to develop the knowledge, skills and behaviours required to be a successful Information Communications Technician.

The final module is a Pathway module to provide specialist career track skills and knowledge depending on which track was chosen at the outset from the 3 options available.

Computer Fundamentals & Security:

Gain an understanding of the core concepts in computing including hardware, software, security and troubleshooting.

Introduction to Networking & Cloud Services:

An introduction to the fundamental cloud concepts of networking and cloud computing, including networking modules, devices and protocols.

Communication in Support:

Support in IT requires good communications skills. Develop your communications skills by exploring the best practices of support.

What is the expected career progression after this apprenticeship?

Potential to progress into a full-time position upon completion.

Requirements and prospects

Desired skills and personal qualities

Agile, Communication skills, IT skills, New Skill

Qualifications

GCSE or equivalent Maths (Grade 4) Desired
GCSE or equivalent English (Grade 4) Desired

About the employer

Publica is a not-for-profit Teckal company owned by Cotswold, Forest of Dean, and West Oxfordshire District Councils and Cheltenham Borough Council. The four shareholder councils and Publica work together to share skills and resources which enables us to deliver more for local communities, residents and businesses. Publica is a young organisation and in the first four years we have transformed the way services are delivered by the councils through our unique partnership approach.

Employer

PUBLICA GROUP ( SUPPORT) LIMITED

Address

Cotswold District Council

Trinity Road,

GL7 1PX

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Training

Training provider

THE IT SKILLS MANAGEMENT COMPANY LIMITED

Apprenticeship standard

Information communications technician

Level 3 (A level)

Employer's Application Instructions

Please click on the link below to apply

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 20 Feb 2023