Technical Support Engineer Apprentice H A MCEWEN (BOILER REPAIRS) LTD

We are looking for an energetic and positive person who is flexible and can undertake various roles. They must have good written, computer and communication skills and will always uphold the principles of the business. This role is fast paced, varied and interesting, anyone candidate needs to enjoy working within a team and enjoy being tested.

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Closing date: 29 Oct 2023

Apprenticeship summary

  • Annual wage


    3 months probationary period at £4.81 with the look to increase depending on experience and performance.

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday (hours to be confirmed, two days at college)

    Total hours per week: 40

  • Expected duration

    42 Months

  • Possible start date

    06 Nov 2023

  • Date posted

    08 Dec 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

The role will involve assisting our current teams to manage projects from an initial enquiry through to completion. The ideal candidate will be an energetic and positive person who is flexible and can undertake various roles to strict deadlines. Candidates should have good written, computer and communication skills, and must always uphold the principles of the business.

Working duties will include:

  • Taking and logging initial enquires.
  • Helping to formulate quotations, including obtaining prices for equipment and materials.
  • Generation of orders.
  • Designing and producing CAD drawings.
  • Production and stock purchasing.
  • Planning job schedules.
  • Liaising with customers.
  • Liaising between the sales and workshop teams.
  • Gathering technical information.
  • Filing or sending documents to customers.
  • A driving licence is preferable but not essential.

What training will the apprentice take and what qualification will the apprentice get at the end?

We will support and coach the apprentice through the apprenticeship standard. We will carry out both curriculum and pastoral care. We will carry out the skills development workshop days off site. We will oversee the teaching and learning around the knowledge, behaviours and skills elements of the qualifications, outlined below. We will manage the apprentice’s OneFile account ensuring targets, milestones and deadlines are achieved.

Mode of delivery:

To attend Keighley College on a 2 day per week basis in year 1 (minimum) and on a day release basis in years 2 & 3 over the 42 months alongside observations and assessments carried out in the work place. An assessor will visit the place of work every 6-8 weeks.

Mandatory Qualifications to be achieved throughout the apprenticeship.

  • EAL Level 2 Diploma in Advanced Manufacturing Engineering (Skills 10 units).
  • EAL Level 3 NVQ Diploma in Advanced Manufacturing Engineering.

Pathway: Technical Support

  • BTEC Level 3 Diploma in Advanced Manufacturing Engineering (Development Knowledge).
  • Functional Skills (If required).

Maths, English at level 2 - On line resources – workbooks. Attending weekly workshops.

There will be a mandatory three-part holistic end-point assessment starting no earlier than three months before the planned end of programme.

What is the expected career progression after this apprenticeship?

Potential full time job upon completion of the apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Logical, Team working, Initiative, Excellent work ethic, Absorb information on products, Practical approach to learning, Smart appearance, Polite, Motivated person, Team player


GCSE or equivalent English (Grade A*-C / 9 - 4 or equivalent) Essential
GCSE or equivalent Maths (Grade A*-C / 9 - 4 or equivalent) Essential

About the employer

Over many years of operating from our Farling Top Works, we have undertaken a broad range of projects from the design, build and installation of modern efficient industrial boilers to the complete restoration of numerous Traction Engine, Steam Roller, Steam Tractor, Steam Boat and Vintage Shell Boilers. We have experience working with large commercial and public sector organisations, industrial museums, heritage groups and private clients.







BD22 0NW

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Training provider



Saffron Khan

01535 685118

Apprenticeship standard

Engineering technician

Level 3 (A level)

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