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Service Advisor Apprentice Vospers Motor House Ltd

This is a great opportunity for an apprentice to work alongside fully qualified parts advisors. They will get fully trained in sourcing and supplying parts for light vehicles. This includes working with parts, ordering parts and stock takes.

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Closing date: 02 Mar 2023

Apprenticeship summary

  • Annual wage

    £10,004.80

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday 09:00-17:00. Saturday shifts may be included.

    Total hours per week: 40.0

  • Expected duration

    15 Months

  • Possible start date

    03 Mar 2023

  • Date posted

    05 Dec 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000113042

  • Positions

    1 available

What will the apprentice be doing?

  • Safe storage of parts
  • Handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts
  • Monitoring and solving customer problems/enquiries and processing customer’s orders
  • The parts advisor apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts
  • A parts advisor apprentice will support the dealership, improve sales and provide excellent customer service

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Functional Skills English and maths (if necessary) 
  • Standard Customer Service Practitioner Level 2 

What is the expected career progression after this apprenticeship?

A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities are endless. By having a highly regarded set of skills, apprentices can go on to develop their career within specific interests they may have, such as progressing through the dealership.

Requirements and prospects

Desired skills and personal qualities

None

Qualifications

GCSE or equivalent English and Maths (Grade 4+) Essential

About the employer

The Company commenced trading as a motor business in Plymouth during 1946. The present Chairman’s father founded the business and he was joined by his own father after incorporation in 1951. Over the years the Company became franchise holders for AC, Fiat, Volkswagen, Jaguar and Simca and then was appointed a Ford Retail Dealer in 1957. Vospers entered into the daily rental and contract hire business through their associated company, Vospers Rentacar Ltd in the 1950’s.

Employer

Vospers Motor House Ltd

Address

Unit 16, Threemilestone

Truro

Cornwall

TR4 9LD

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Training

Training provider

SKILLNET LIMITED

Contact

Charlotte Steer

Charlotte.steer@skillnet.org.uk

01923 216165

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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