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Administration Apprentice MARKET HARBOROUGH MEDICAL CENTRE

Market Harborough Medical Centre is seeking to recruit an Administration Assistant Apprentice to support the scanning, triage, and coding team. This is an exciting opportunity to join a busy, highly regarded, supportive and forward-thinking GP training practice.

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Closing date: 06 Feb 2023

Apprenticeship summary

  • Annual wage

    £15,600.00

  • Working week

    Monday to Friday. Flexibility with shift pattern required. Exact hours to be discussed with employer at interview stage.

    Total hours per week: 37.5

  • Expected duration

    20 Months

  • Possible start date

    09 Feb 2023

  • Date posted

    05 Dec 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000112925

  • Positions

    1 available

What will the apprentice be doing?

To take responsibility for the general administration of services within the business and ensure all tasks are completed within the requested time scales. The successful candidate will undertake the scanning of documents and attach these to the patient’s record in the clinical system. Coding the scanned and electronic documents and passing these to be triaged by other members of the team. Also, assisting with the checking of dispensary and pharmacy invoices against the respective statements.

  • To support clinicians by screening and sorting mail, documents, and telephone calls from a variety of external/internal parties.
  • To undertake a variety of administrative duties to assist the smooth running of the business.
  • Work effectively as part of a team.
  • Work to agreed protocols and procedures.
  • To assist with the regular collection and distribution of both incoming and outgoing department posts.
  • To undertake general administrative duties such as scanning, filing, photocopying, checking of invoices against statements.
  • In a professional manner take telephone calls from patients, GP’s and clinical staff and deal with them appropriately.
  • Attend and contribute to staff meetings.
  • To undertake additional tasks as required by the GP’s or management team which are reasonable and in line with the principles of this job description.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 3 Business Administration Standard
  • Functional skills in Maths and English if required
  • 5 Additional day courses with HOET

What is the expected career progression after this apprenticeship?

Can progress to becoming a full time Administrator after qualifying.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Customer care skills, Administrative skills, Logical, Team working, Patience, Keyboard skills, Confidentiality

Qualifications

GCSE or equivalent Maths and English (Grade C/4) Essential

Things to consider

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder will have access to confidential information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice Policies and Procedures relating to confidentiality and the protection of personal and sensitive data.

About the employer

Market Harborough Medical Centre. The doctors and staff at Market Harborough & Bosworth Partnership are proud to offer the highest standard of patient-centred healthcare. We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

Employer

MARKET HARBOROUGH MEDICAL CENTRE

Address

67 COVENTRY ROAD

MARKET HARBOROUGH

LE16 9BX

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Training

Training provider

HEART OF ENGLAND TRAINING LIMITED

Contact

Emma Stead

emma.stead@hoet.co.uk

01788 820132

Apprenticeship standard

Business administrator

Level 3 (A level)

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