Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Apprentice Support Assistant TYRESOFT LTD

You will be supporting staff with customer queries, configuration of business to business integrations as well as helping to maintain our product database, assisting the on boarding team with new customer's data ensuring their system is ready for training.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 23 Feb 2023

Apprenticeship summary

  • Annual wage

    £9,379.50

    £4.81-£6.00 per hour dependent on experience

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 08:30 - 17:00

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    24 Feb 2023

  • Date posted

    30 Nov 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000112006

  • Positions

    1 available

What will the apprentice be doing?

  • The main responsibilities of this role will be to support internal staff with customer queries, particularly when it comes to data handling and troubleshooting, updating customers systems & configuring new customer systems
  • You will also be helping the onboarding team migrate new customers’ data from their old system
  • You will also be involved in configuring & troubleshooting business to business integrations

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Digital Support Technician Level 3 Apprenticeship Standard
  • Individual Learning Plan

What is the expected career progression after this apprenticeship?

  • Completion of the apprenticeship with a view to staying on as a full-time staff member in a supportive role

Requirements and prospects

Desired skills and personal qualities

Team working, Communication skills, IT skills

Qualifications

GCSE or equivalent Maths (Grade 4) Essential
GCSE or equivalent English (Grade 4) Essential

Things to consider

No on-site parking. Casual attire.

About the employer

Tyresoft is a one-stop complete business management system for the tyre and automotive industry. Our easy-to-use, flexible software seamlessly integrates accounts, sales, stock, and marketing functions into one secure, cloud-based platform for easier, more effective business management.

Employer

TYRESOFT LTD

Address

Left Hand Turret, 4 The Avenue, The Cross

WORCESTER

WR1 3QA

You must have JavaScript enabled to view a map of the location


Training

Training provider

THE DEVELOPMENT MANAGER LTD

Apprenticeship standard

Digital support technician

Level 3 (A level)


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 23 Feb 2023