Apprentice Support Assistant TYRESOFT LTD
You will be supporting staff with customer queries, configuration of business to business integrations as well as helping to maintain our product database, assisting the on boarding team with new customer's data ensuring their system is ready for training.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 23 Feb 2023
Apprenticeship summary
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Annual wage
£9,379.50
£4.81-£6.00 per hour dependent on experience
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Monday - Friday, 08:30 - 17:00
Total hours per week: 37.5
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Expected duration
15 Months
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Possible start date
24 Feb 2023
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Date posted
30 Nov 2022
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000112006
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Positions
1 available
What will the apprentice be doing?
- The main responsibilities of this role will be to support internal staff with customer queries, particularly when it comes to data handling and troubleshooting, updating customers systems & configuring new customer systems
- You will also be helping the onboarding team migrate new customers’ data from their old system
- You will also be involved in configuring & troubleshooting business to business integrations
What training will the apprentice take and what qualification will the apprentice get at the end?
- Digital Support Technician Level 3 Apprenticeship Standard
- Individual Learning Plan
What is the expected career progression after this apprenticeship?
- Completion of the apprenticeship with a view to staying on as a full-time staff member in a supportive role
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent English (Grade 4) Essential
Things to consider
About the employer
Employer
TYRESOFT LTD
Address
Left Hand Turret, 4 The Avenue, The Cross
WORCESTER
WR1 3QA
Training
Training provider
THE DEVELOPMENT MANAGER LTD
Apprenticeship standard
Digital support technician
Level 3 (A level)
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 23 Feb 2023