Logistics and Customer Service Co-Ordinator Apprentice A & D SPORTS LTD

We are looking for an apprentice who is looking to develop a career in Business Administration. Someone who has good knowledge of computer systems and strong typing skills and is reliable and willing to take on extra duties.

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Closing date: 21 Apr 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday 8am to 5pm. Tuesday to Friday 8:30am to 5pm

    Total hours per week: 38

  • Expected duration

    18 Months

  • Possible start date

    22 Apr 2023

  • Date posted

    07 Dec 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Key Duties to include:

  • Implementing new systems
  • Working within a team as well as independently
  • Deal with all customer service & logistics requirements
  • Processing portal orders, ensuring dispatched on same day, updating the status on the portal
  • Creating and sending invoices/credits via email
  • Dealing with email/telephone enquiries
  • Filing & archiving
  • Booking collections
  • Keeping daily despatch report up to date and issuing daily to the Production Manager and Sales Team
  • Scheduling engineer attendances (on-site)
  • Updating install board on a daily/weekly basis
  • Creating installation packs for on-site engineers
  • Liaising with freight agents for deliveries
  • Creating export documents i.e., certificate of origin, EUR1, customs paperwork, commercial invoices & the packing lists
  • Liaising with assembly team for consignment information
  • Informing Sales & Production of logistic price increases and any custom changes on exporting
  • Arranging the customer returns and liaising with Production Manager
  • Creating risk assessments & method statements
  • Booking hotels for installation team overnight stays
  • Obtaining shipping quotes for large UK orders & international freight
  • Signing off shipping invoices
  • Liaising with the production & dispatch team to provide custom Manager dates
  • Assisting the MD & National Sales Manger
  • Offering refreshments to visitors
  • Undertake any other duties as reasonably expected within the scope and skill of the post when required by the management.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Business Administrator Level 3 Apprenticeship Standard
  • Apprenticeship learning will take place in the workplace


What is the expected career progression after this apprenticeship?

Once qualified, progression is offered to the correct candidate.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Logical, Initiative, Patience


GCSE or equivalent Maths and English (Grade C / 4 and above) Desired

About the employer

Established in 1995 by Founder and Managing Director Darren Golden, Exigo is the largest commercial gym equipment manufacturer in the UK and are recognised as a major source of quality products within the fitness industry. In more than 20 countries worldwide and an unrivalled product portfolio across Strength, Functional and Boxing Rochdale-based A&D Sports, which designs, manufactures and supplies high-end gym equipment, is going from strength to strength after installing a super-efficient on-site packaging system. Founded in 1995, the company produces a wide range of strength, functional and boxing training equipment under its own brand.







OL12 0LQ

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Training provider



Nathan Finn


01706 631417

Apprenticeship standard

Business administrator

Level 3 (A level)

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