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Business Administration Apprentice (Level 3/Advanced) Gravesham Borough Council

This vacancy is working in the busy Waste & Transport Department within Gravesham Borough Council, dealing with varied administrative duties and responsibilities.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 23 Feb 2023

Apprenticeship summary

  • Annual wage

    £9,254.44

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    8.30am – 5.00pm Monday to Thursday and 8.45am – 4.45pm Friday. With a 1-hour lunch break per day.

    Total hours per week: 37.0

  • Expected duration

    24 Months

  • Possible start date

    27 Feb 2023

  • Date posted

    01 Dec 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000111463

  • Positions

    1 available

What will the apprentice be doing?

  • An opportunity to work in a fast-paced customer focussed service by responding to customers with waste & transport related enquiries.
  • To provide support and assistance to departments by engaging with and responding to customer and colleague enquiries.
  • The post holder will learn and gain an academic qualification and will also obtain valuable experience within the parking services sector. This post will provide an insight on how the local authorities implements waste & transport services.
  • To provide a range of administrative duties including printing, photocopying, filing, message taking, stock monitoring, sorting and distributing post.
  • To respond to routine correspondence and enquiries from members of the public, suppliers, and staff.
  • To deal with all customer contact effectively, and courteously, in line with the council’s policies and procedures.
  • To maintain manual and computerised systems including inputting data, keeping records, statistics, confidential and general filing systems as directed.
  • To undertake any other administration job related tasks as required.

What training will the apprentice take and what qualification will the apprentice get at the end?

On the job training with the employer whilst working towards the Apprenticeship Standard Level 3 business administrator qualification.

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors.   This includes small and large businesses alike, from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

Regular work-based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.

What is the expected career progression after this apprenticeship?

  • Potential for full time employment for the right candidate.
  • Many employers retain apprentices in full/part time positions.
  • The qualifications you gain can also help you to get into higher education or other employment.
  • Being an apprentice gives you the opportunity to gain a recognised qualification and developing professional skills whilst earning a salary, inside some of Kent’s best companies.
  • Once the Apprenticeship has been achieved you will have the skills, abilities and experience to update and enhance your CV, to make it attractive to potential employers.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Administrative skills, Team working, Ability to multi-task, Knowledge of Local Government, Experience in customer service, Confidentiality, Good telephone manner, Follow set procedures, Good time keeping skills, Good work ethic

Qualifications

GCSE or equivalent English (Grade 9-4) Essential
GCSE or equivalent Maths (Grade 9-4) Essential

Things to consider

We will be interviewing candidates who meet the criteria as they apply and will recruit after a successful interview which may be before the closing date. You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.

About the employer

Gravesham Borough Council is responsible for a range of vital services for people and businesses in the borough including housing, planning, environmental health and waste.

Employer

Gravesham Borough Council

Address

Brookvale Depot

Springhead Road

Northfleet

DA11 8HW

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Training

Training provider

KENT COUNTY COUNCIL

Contact

KT&A Business Support Team

KT&A@kent.gov.uk

08007314297

Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

This employer has requested all applicants to apply through Kent Training and Apprenticeships online application system – Therefore, to apply for this position, please click on the link below and follow the online instructions.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 23 Feb 2023