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Vehicle Parts advisor Apprentice DHL SERVICES LIMITED

We recognise what works and how best to connect brands with their audiences. We are passionate and focused on the industry with a keen awareness of the trends and opportunities. Working with the best names in the automotive industry including Ford, VW, BMW, Jaguar Land Rover and pride ourselves on thinking the impossible isn't!

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 20 Feb 2023

Apprenticeship summary

  • Annual wage


    As part of a growing DHL population you will receive access to a variety of our excellent benefits which include; 25 days holiday, childcare vouchers and retail discounts. You will also receive an annual salary review.

  • Working week

    5 Days - Monday - Friday 9.00am - 5.00pm.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    12 Sep 2023

  • Date posted

    28 Nov 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

To provide support to the smooth efficient running of the Parts department and ensuring that all stakeholder requirements are met in a timely manner.

  • Overnight Goods Inward
  • Placing and follow up on External orders / Chase
  • Daily / Weekly Reports / Processing PRCC Claims
  • Email Requests and Parts Surcharge Claims
  • House Keeping / Daily Perpetual Stock Checks / DMDC Orders processing, warranty Returns monitoring and disposal

What training will the apprentice take and what qualification will the apprentice get at the end?

During the 18 month apprenticeship you will work to achieve Level 2 Customer Service Level 2 Apprentice qualification. This will include the following:

  • Meet deadlines to ensure the supply chain is running efficiently and managing unexpected demand
  • Analyse large amounts of data to identify key trends and themes
  • Influencing skills
  • Business Improvement Techniques
  • Product and Service Knowledge
  • Negotiation and Networking

What is the expected career progression after this apprenticeship?

By the end of our Apprenticeship, you will have developed the professional knowledge, combined with the skills and behaviours to become a successful Assistant Accountant. With the potential to step on to the next level of Business progression within the Finance Function.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience


GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Mathematics (Grade 4) Essential
Other level 3 Apprenticeship/Professional (Grade pass) Desired

About the employer

DHL Supply Chain is a division of Deutsche Post DHL and is affiliated with DHL Express. Headquartered in Bonn, Deutsche Post has over 500,000 employees. In the Supply Chain business, DHL provides contract logistics solutions along the entire supply chain for customers from a wide variety of sectors




DHL Supply Chain, C/o BMW

Inside Track, Paddock Lane




Emerging Talent Team

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Training provider


Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

Application process is in 2 easy stages 1.Application form - You will be asked to enter personal details, qualifications & Right to work 2.Strengths online journey -assess how you would handle situations that you may encounter in the role you are applying for.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 20 Feb 2023