IT Support Apprentice Loreto Sixth Form College

The Apprentice will work as part of a team to assist staff and students in using all forms of IT equipment in the College and assist in the running and development of the College IT infrastructure. The Apprentice will report to the Principal through the Head of Information Systems and Network Manager & IT Support Team Leader.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 03 Apr 2023

Apprenticeship summary

  • Annual wage


  • Working week

    8.30am - 5.00pm, Monday - Friday, with a 1-hour lunch break.

    Total hours per week: 37.5

  • Expected duration

    16 Months

  • Possible start date

    17 Apr 2023

  • Date posted

    24 Jan 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Provide 1st line IT support to staff and students
  • Use the college Service Desk solution to manage and prioritise your workload under the direction of the IT Support Team Leader
  • Install and support college IT hardware - computers, printers, telephones
  • Provide support for applications deployed to college devices
  • Use Active Directory to create and modify users and other objects
  • Produce support documentation where required
  • Provide IT Support for college events
  • Provide support to end users in connecting to the Wireless network
  • Completing routine room checks and asset audits as part of a proactive approach to support 

What training will the apprentice take and what qualification will the apprentice get at the end?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

  • Learn on-premises and cloud-enabled technologies and services
  • Learn technical content that aligns to and is relevant to employers and the market
  • Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
  • Get an introduction to Windows, Linux and PowerShell

What is the expected career progression after this apprenticeship?

A full-time role is potentially available for apprentices after successfully completing their apprenticeship. 

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Team working


GCSE or equivalent 3 of any subject (Grade 4+ (A* - C)) Essential
GCSE or equivalent Maths & English (Grade 3+ (D or above)) Essential

Things to consider

Important Information: QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education. To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

About the employer

Loreto College is a Roman Catholic sixth form college in Hulme, Manchester, England. We are committed to enabling students to develop academically, spiritually and personally in education after high school.


Loreto Sixth Form College


Chichester Road, Manchester

M15 5PB

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Training provider


Apprenticeship standard

Information communications technician

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 03 Apr 2023