Apprentice Service Administrator MOTUS GROUP (UK) LIMITED
As Apprentice Service Administrator, you will be required to provide exceptional customer service using various forms of communication, for example in person, phone, or email. Also, provide administration support to the workshop, e.g. correctly invoicing vehicles upon completion, ensuring a swift turn around for payment of work carried out.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 09 Feb 2023
Apprenticeship summary
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Annual wage
£10,982.40
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Working week
Days and shifts to be confirmed.
Total hours per week: 40
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Expected duration
18 Months
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Possible start date
13 Feb 2023
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Date posted
02 Dec 2022
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000110471
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Positions
1 available
What will the apprentice be doing?
- Providing exceptional customer service using various forms of communication for example in person, phone, or email
- Providing administration support to the workshop for example correctly invoicing vehicles upon completion ensuring a swift turn around for payment of work carried out
- Liaise with the workshop to monitor vehicle progress and drive a process ensuring vehicles are updated on the system and with the customer to maintain Brilliant customer relationships, both internally and externally
- Dealing with customer queries
- Exceeding customer expectation by ensuring you are part of a Brilliant Team which provides a quality service to all customers getting their vehicles back on the road to keep our country running
- To understand key performance targets and support your colleagues and team to achieve them
- To attend recognised courses of instruction and achieve the correct pass mark for each course
- To respect the property of the Company and any property for which the Company is responsible, or which is in their care
What training will the apprentice take and what qualification will the apprentice get at the end?
Business Administrator Level 3.
This apprenticeship programme is delivered with a blended learning approach and includes a mixture of onsite tutor visits and online tutor led sessions. All delivery is completed in the workplace and you will not need to attend any off-site training.
What is the expected career progression after this apprenticeship?
At Motus Commercials we strive to provide notable training and development in order to encourage and support vibrant people into the automotive trade. Our local and national award winning apprenticeship programmes offer industry leading training supported by experts through our training providers and partner colleges, a practical learning experience in one of our dealerships, ongoing mentoring and personal support and ongoing encouragement from the whole business to help our people reach their potential within their apprenticeship journey and beyond.
Training continues for all our employees, with personal aspirations supported with life-long learning opportunities through our Motus People Partnership - It’s no wonder we are one of the UK Top 100 Apprentice Employers, Winner of the 2020 National Apprenticeship Awards ‘East Midlands Large Employer of the Year’ and current holders of the Princess Royal Training Award for our exceptional commitment to training.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade C/4) Essential
About the employer
Employer
MOTUS GROUP (UK) LIMITED
https://www.motuscommercials.co.uk/
Address
Motus Commercials
Severn Road
Avonmouth
BS11 0YL
Training
Training provider
LEARNING SKILLS PARTNERSHIP LTD
Contact
Holly
Holly.Parkinson@lsprecruit.com
07432840539
Apprenticeship standard
Business administrator
Level 3 (A level)
Employer's Application Instructions
To apply for this vacancy please click 'Apply now' and you will be redirected to the GetMyFirstJob website where you will be required to submit an application. If this is your first visit to GetMyFirstJob you will be required to register on the website, please complete all fields upon registration and ensure you attach a copy of your CV.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 09 Feb 2023