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Domestic Abuse Partnership – Office Apprenticeship Kingston upon Hull City Council

An opportunity has arisen to support the Domestic Abuse Partnership (DAP) and Strength to Change (STC) teams as an Office Based Apprenticeship. Duties will include promoting & safeguarding the welfare of children, young people and/or vulnerable adults, answering the telephone and ensuring appropriate access to services for victims and perpetrators.

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Closing date: 09 Dec 2022

Apprenticeship summary

  • Annual wage


    Wages paid last working day of each month

  • Working week

    Monday – Thursday 8.30-4.30 Fri 8.30 – 4.00

    Total hours per week: 37.0

  • Expected duration

    15 Months

  • Possible start date

    03 Jan 2023

  • Date posted

    6 days ago

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Duties will include:

General administration tasks

Inputting and analysis of data

Answering the office telephone and ensuring appropriate access to services for victims and perpetrators

Keeping case records up to date and inputting information onto the case management system as directed by management

What training will the apprentice take and what qualification will the apprentice get at the end?

Public Service Operational Delivery Officer Level 3 Apprenticeship Standard:

Level 2 Award in Operational Delivery (Principles)
Level 3 Certificate in Operation Delivery (Advanced).
End Point Assessment (EPA)
Functional Skills in maths, English if required
Regular training and development sessions to meet the needs of the employer and the apprentice

What is the expected career progression after this apprenticeship?

The successful candidate will be given the opportunity of full time employment upon completion of the advanced apprenticeship if available.



Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience


GCSE or equivalent English & Maths (Grade A - C / 7 - 4 GCSE) Desired

Things to consider

Applicant must attend HTAE initial assessment and interview process to be considered for shortlisting by the company, invites to these sessions will be sent via the email you have used to apply.

About the employer

Hull City Council Domestic Abuse Partnership aims to reduce repeat victimisation through enhancing the safety of victims and their family’s by providing a co-ordinated and effective inter-agency response to tackling domestic abuse.


Kingston upon Hull City Council


Clough Road Police Station



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Training provider



Employer Engagement Team


01482 614157

Apprenticeship standard

Public service operational delivery officer

Level 3 (A level)

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