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Apprentice Operations Assistant Wolseley - Cambridge - ZC

Are you a good problem solver? Are you able to make decisions in difficult circumstances? Well, this role is right for you! Trade Suppliers play a vital role in ensuring an efficient flow of goods and services between manufacturers and their skilled trade customer base.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 13 Feb 2023

Apprenticeship summary

  • Annual wage


  • Working week

    40 Hrs - shifts across: Monday to Friday between 7am-5pm, with 1 hour for lunch.

    Total hours per week: 40

  • Expected duration

    15 Months

  • Possible start date

    20 Feb 2023

  • Date posted

    17 Nov 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

As an Operations Assistant at Wolseley UK you will be expected to carry out the following roles:

  • Health and Safety: It will be required to know about health and safety, including manual handling techniques
  • Use of loading equipment and Personal Protective Equipment (PPE)
  • You will perform manual handling activities and become qualified to use the appropriate forklift
  • Be careful and considerate to the environment
  • Product Knowledge
  • Working Safely to perform your job in a manner that minimises hazards to yourself, others and the working environment
  • Crucially, do not cut corners on safety, and encourage others to treat safety as a priority
  • Make decisions in difficult circumstances or when information is incomplete
  • Work co-operatively with others, building relationships based on trust and respect to achieve shared goals
  • Setting and achieving high standards and delivering high quality work commitment, effort, and reliability
  • You will be expected to provide a quality service to the customer - understanding and satisfying customers' needs and exceeding their expectations
  • You must be an effective communicator as you will be expected to regularly share information and ideas. This needs to be clearly, succinctly and with confidence
  • Actively listen to others to encourage two-way discussion
  • Applying the key principles of selling in a trade supplier environment, using a variety of methods, which may include unique selling points, upselling, and link selling to secure and complete sales transactions
  • Processing and recording the receipt, storage, assembly and despatch of goods
  • Receiving stock, despatching customer orders and processing returns in line with company processes

Our people get benefits including:

  • Annual bonus scheme
  • Generous pension plan matched up to 9%
  • Holiday - 23 days increasing to 25 after 2 years' service
  • Staff discounts on hundreds of retailers
  • Free access to health & wellbeing tools and initiatives

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Trade Supplier Level 2
  • Functional skills L2 in maths and English

What is the expected career progression after this apprenticeship?

We are a Top Employer 2022 and here's what we can offer you... There's always opportunity to enhance your skills through our award-winning Talent Guild development programmes which offers a wide range of courses and professional qualifications for all levels; easily allowing you to follow a range of career pathways.

Requirements and prospects

Desired skills and personal qualities

Team Working, Organisation Skills


Other None required (Grade None required) Desired

About the employer

Wolseley UK is the country's largest plumbing, heating and cooling trade specialist merchant in the UK. We're currently growing as we work to bring the business closer to customers across the country, so *Required information it's an exciting time to be part of the Wolseley team. We pride ourselves on excellent specialist know-how and are committed to becoming closer to customers, being easy to do business with and making sure we deliver on our promises.


Wolseley - Cambridge - ZC


Unit 5 Centurian Way


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Training provider


Apprenticeship standard

Trade supplier

Level 2 (GCSE)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 13 Feb 2023