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Apprentice Food and Beverage Assistant J D WETHERSPOON PLC
Wetherspoon is looking for fun, enthusiastic, passionate people to join its hard-working teams. No previous experience is necessary and - as it recruits for personality and is a UK Top Employer with an award-winning training programme. At a glance, your role is to deliver excellent customer service to make hungry and thirsty customers happy!
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 11 Mar 2023
Apprenticeship summary
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Annual wage
£14,976.00
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Working week
Exact shifts to be confirmed.
Total hours per week: 30
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Expected duration
15 Months
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Possible start date
18 Mar 2023
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Date posted
17 Nov 2022
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000107925
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Positions
1 available
What will the apprentice be doing?
Wetherspoon opens its doors early in the morning and sometimes doesn't close them until late at night, so offering great flexibility of working hours.
Pay and benefits include:
- complimentary meal and a drink on shift
- employee discount
- £1 extra per hour for hours worked during midnight-5.59am
- bonus scheme
- permanent, guaranteed-hour contract
- flexible shift patterns
- paid holiday
- free Wetherspoon shares (after a qualifying period)
- loyalty reward scheme
The role:
At a glance, your role is to deliver excellent customer service to make hungry and thirsty customers happy!
- ensuring that all food and drinks are served to the correct specification
- always welcoming to customers - interact, say 'hello'; just as important,
say 'thank you' and 'goodbye'
- building, maintaining and enhancing customer relations to enrich customers' experiences during visits
- encouraging customers' loyalty by consistent, good performance
- being aware of, and knowledgeable about, all promotions, events and new pub products
- receiving and delivering* customer orders (either face to face or via the app), achieving service standards at all times
- taking pride in maintaining the highest standards of cleanliness in all areas
- responding to any customer feedback in a positive and helpful manner, seeking support if required
*Sale of alcohol not applicable, if you are under 18.
Alongside your day-to-day work, you will be working towards your level 2 hospitality team member apprenticeship. This is a blended learning experience, delivered in your pub individually by an experienced Lifetime coach. There will be a mix of face-to-face and remote (telephone/video-call) visits, whichever mix suits you best. Your apprenticeship will be tailored to your individual development needs and will deliver life-long knowledge, skills, behaviours and confidence.
To find out more about careers with J D Wetherspoons please visit https://www.jdwetherspooncareers.com/
What training will the apprentice take and what qualification will the apprentice get at the end?
Hospitality Team Member - Food and Beverage Service Level 2 Apprenticeship Functional skills in maths and English (if required)
What is the expected career progression after this apprenticeship?
Apprenticeships provide exciting development opportunities to all of Wetherspoon's bar, kitchen and hotel teams. Apprenticeships give you the opportunity to learn while you earn - from associates right through to management. Over 70% of Wetherspoon's recent apprenticeship achievers received a promotion during, or shortly after completing, their programme.
Requirements and prospects
Desired skills and personal qualities
Qualifications
About the employer
Employer
J D WETHERSPOON PLC
Address
100-108 West Street
PO16 0EP
Training
Training provider
LIFETIME TRAINING GROUP LIMITED
Apprenticeship standard
Hospitality team member
Level 2 (GCSE)
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 11 Mar 2023