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Business Administrator Apprentice Gosforth Memorial Medical Centre

If you are not already a patient at this medical practice, and would like to get your foot through the door in a Medical setting, this is the perfect position. If you are dependable, bubbly and able to multi task… Look no further because this vacancy has your name all over it. Excellent opportunity, don’t miss out.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Dec 2022

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    37.5 Hours a week, shifts and hours to be confirmed.

    Total hours per week: 37.50

  • Expected duration

    15 Months

  • Possible start date

    31 Dec 2022

  • Date posted

    11 Nov 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Respond to routine correspondence and enquiries from a range of clients.
Front of house operations - reception duties
Greeting patients
Arranging appointments
Contacting patients/services via telephone and email
Back office admin; medical filing of patient records
Contacting patients about test results
Scanning documents
Sending files/documents to hospitals and doctors
Ordering patient prescriptions
Post duties
Be well presented at all times
Responding to email enquiries
Answering telephones and dealing with customer enquiries with an excellent telephone manner
Deal with customer contact effectively and efficiently, in line with the firm’s expectations and company ethos
Maintain manual and computerised filing systems.
Dealing with clients face to face and over the phone to manage cases and communicating information correctly
Data entry using computerised systems
General office duties (faxing, filing, scanning, photocopying etc ...

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Business Administration Apprenticeship.

Maths & English level 2 if not already achieved.

Appts with apprentice, employer & provider, observations of workplace as well as gathering evidence. Undertake self-assessment in last month of apprenticeship. The self-assessment must be submitted to the end point assessor as a source of evidence to prepare for End Point Assessment which will include a showcase portfolio; a project, employer reference & interview about the portfolio and project.

What is the expected career progression after this apprenticeship?

Very good opportunity to develop and grow within the organisation with a good career route. The employer has a clear plan for developing this role for the right candidate.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills


GCSE or equivalent English (Grade 4/C) Essential
GCSE or equivalent Maths (Grade 4/C) Essential

About the employer

At Gosforth Memorial Medical Centre we aim to treat all our patients courteously, fairly and in complete confidence. We endeavour to provide a family based service and have particular interest in antenatal, children’s health, minor surgery, dermatology, family planning, chronic disease management and health promotion.


Gosforth Memorial Medical Centre


Church Road

Newcastle Upon Tyne


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Training provider


Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

To apply, you must register with GetMyFirstJob and then follow the instructions to complete your application.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Dec 2022