GOV.UK
Business Admin Apprentice Derby City Council
This is an exciting opportunity to launch your career with a modern, resilient and flexible local authority. We are offering an apprenticeship in our Accounts Receivable team including a Business Administration Level 3 qualification. On completion there may be the possibility of a permanent position within the team.
Closing date: 09 Dec 2022
Apprenticeship summary
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Annual wage
£17,662.32
Great Pension Package. We offer great work life balance. Team Derby Rewards which give you discounts to Local businesses.
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Working week
Monday to Friday, working hours to be confirmed. Lunch break of 30 minutes.
Total hours per week: 37
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Expected duration
18 Months
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Possible start date
10 Dec 2022
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Date posted
11 Nov 2022
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000105873
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Positions
1 available
What will the apprentice be doing?
Business Support is Derby City Council’s centralised administrative service and provides a wide range of services across the different departments within the council.
- To carry out a range of administrative tasks as detailed in the current business support menu within divisional and statutory timescales and standards to produce the required outcomes as requested.
- To deal with incoming calls, post, electronic mail and visitors to ensure that their requests are dealt with appropriately adhering at all times to the Council’s customer care policy.
- Using Derby City Council’s financial system to investigate missing payments, match payments to invoices and set up direct debits
- To maintain a wide variety of electronic and paper systems ensuring data is entered in a timely and accurate manner whilst adhering to the Council’s Data Protection and Information Governance polices.
- Provide all customers with a good customer service to ensure positive representation of the service.
- You will be expected to demonstrate and be trained on other roles within the team.
- Undertake training and additional duties in accordance with the general level of responsibility of the post, as required, as additional administrative processes are added to the business support menu
- To undertake any other additional duties appropriate to the role.
- Take part in the Council’s Corporate Development Initiatives including E-Learning, and the corporate performance process, great performance conversations.
- Ensuring that all work complies with procedures and financial regulations.
- Comply with confidentiality and data protection requirements at all times.
- Comply with the Health and Safety at Work Act 1974 and Council Safety policies.
- Adhere to Council’s policies relating to Equalities and Environmental issues.
What training will the apprentice take and what qualification will the apprentice get at the end?
Level 3 Business Administration. The apprenticeship will be delivered in the workplace and on-site.
What is the expected career progression after this apprenticeship?
Potential for a full time role dependant on business needs; once a permanent position is secured after the apprenticeship there is potential to complete further qualifications.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade C/4 or above) Essential
About the employer
Employer
Derby City Council
Address
The Council House
Corporation Street
Derby
DE1 2FS
Training
Apprenticeship standard
Business administrator
Level 3 (A level)
Before you apply
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