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Apprentice Administrator CHENAI HOLISTIC HOME CARE AGENCY LTD

We are looking for two Admin Apprentices for our office in South Woodham Ferrers to join us ASAP. Throughout this apprenticeship, you will have the opportunity to earn a Level 2 Customer Service Practitioner qualification.

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Closing date: 12 Dec 2022

Apprenticeship summary

  • Annual wage

    £10,004.80

    £5 Per Hour

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 8.30am - 5.30pm, (1 hour for lunch)

    Total hours per week: 40.0

  • Expected duration

    21 Months

  • Possible start date

    16 Dec 2022

  • Date posted

    10 Nov 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000105047

  • Positions

    2 available

What will the apprentice be doing?

You will be working in a busy administrative department, supporting with day-to-day administrative tasks and paperwork alongside an experienced team.

The Admin Apprentices will assist with:

  • Processing
  • Organising
  • Filing important paperwork

This is crucial to the operation and running of the business.

Excellent people and communication skills are essential for these positions, along with the ability to maintain client confidentiality and deal with sensitive issues in a compassionate manner.

You will have good working knowledge of Microsoft applications, particularly Word, Excel and Outlook, with a willingness to undertake training to extend your skills base.

What training will the apprentice take and what qualification will the apprentice get at the end?

Customer Service Practitioner Apprenticeship, to include:

  • Level 2 Customer Service Practitioner Standard
  • Level 2 Knowledge Component
  • Functional Skills (as required)
  • PLTS

What is the expected career progression after this apprenticeship?

May lead to permanent position upon successful completion of apprenticeship.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Customer care skills, Presentation skills, Administrative skills, Non judgemental, Patience, Time Keeping, Good phone manners

Qualifications

GCSE or equivalent English (Grade C/4) Desired
GCSE or equivalent Maths (Grade C/4) Desired

Things to consider

There will be a lot to take on when you start working here but you will be paired with an experienced member of our team to help guide you and train you during this time.

About the employer

Chenai Holistic Home Care provides domiciliary care, working nights, emergency calls and late discharges in the London Borough of Newham and we also provide care in Havering. We provide domiciliary care service for any member of the following service user groups: • Older people • People with physical disabilities • People with sensory loss, including those with dual sensory impairment • People with mental health problems • People with dementia • Palliative care

Employer

CHENAI HOLISTIC HOME CARE AGENCY LTD

Address

UNIT 21 CHANDLERS WAY

SOUTH WOODHAM FERRERS

CHELMSFORD

CM3 5TB

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Training

Training provider

ESSEX COUNTY COUNCIL

Contact

Leon Black

Leon.Black@essex.gov.uk

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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