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Apprentice Sales Order Processor ARDEN WINDOWS LTD

Following unprecedented growth, we are looking to offer an Apprentice opportunity, working in our busy sales order processing department. As well as undertaking an apprenticeship programme, you will build up specific job knowledge, skills and responsibility and gain a qualification. You will be estimating quotations in accordance with customer/product specification/plan drawings.

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Closing date: 01 Mar 2023

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Thursday 8am - 5pm/Friday 8am - 2pm Total hours per week: 40.00

    Total hours per week: 40.0

  • Expected duration

    12 Months

  • Possible start date

    16 Mar 2023

  • Date posted

    05 Jan 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

You will gain excellent work experience, understand how a business works and develop other work-related skills, including communication, problem solving, IT, customer service and working to deadlines. Your day to day will include:

  • Estimating quotations in accordance with customer/product specification/plan drawings and using Klaes our bespoke window pricing software to produce the formal quotations
  • To develop and maintain excellent working relationships with internal and external stakeholders, including customers, suppliers and other departments
  • To liaise with internal & external customers via email and telephone to give further help if required regarding their orders

What training will the apprentice take and what qualification will the apprentice get at the end?

Training to be provided:

  • Diploma in Customer Service Practitioner Level 2
  • Functional Skills in English and maths (if required)
  • Fortnightly day release at CWCT for workshops 

What is the expected career progression after this apprenticeship?

Upon successful completion of the Customer Service apprenticeship you will have the opportunity to become a full time window estimator.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Customer care skills, Presentation skills, Administrative skills, Team working, Initiative


GCSE or equivalent English and Maths (Grade A-C/9-4) Desired

About the employer

There are some great opportunities at present to join our forward thinking and cutting edge business. Arden are at the forefront of manufacturing and Installing Timber Windows and Doors, and we are looking for unique and dedicated people to join us in our exciting journey as we continue to expand.




Arden House

32 Sparkbrook Street Industrial Estate, Sparkbrook Street



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Training provider



Katie Lumb


Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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