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Team Leader Apprenticeship KFC Restaurants - Romford - Collier Row

KFC are looking for an experienced and dedicated individual to join their team in Winchester. If you fancy taking on the challenge and joining a global brand, read on!

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 04 Jan 2023

Apprenticeship summary

  • Annual wage

    £15,600.00

  • Working week

    30 hours per week, shift work - Exact shifts to be confirmed

    Total hours per week: 30

  • Expected duration

    15 Months

  • Possible start date

    11 Jan 2023

  • Date posted

    04 Nov 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000104268

  • Positions

    1 available

What will the apprentice be doing?

Take one man with a big idea (and some serious style), add 11 herbs and spices, 1009 rejections, buckets of grit, ambition and southern hospitality and you've got KFC. It's simple, we're a people business that sells chicken and chips (and some other pretty epic stuff too).

We do things the right way. It isn't always easy, but it's always better. We lead with our hearts, work hard and play hard and we welcome everyone into into our big KFC family. It doesn't matter who you are, where you're from, or what your show size is - everyone has a place at the Colonel's table. All we ask is that you roll up your sleeves, get stuck in and treat our team like family and our guests as friends. It's what the Colonel would do.

As a Team Leader you will be "wingperson" to the Restaurant General Manager (RGM). You're an authentic brand ambassador who also happens to love our chicken and chips. Our Team Leaders have a wealth of experience coming from a variety of backgrounds, from supermarkets and pubs to high street retailers and even banks. You'll be empowered to partner with your RGM to run your restaurant like you own it. You'll also follow the Colonel's 6 key values: Integrity, Southern Hospitality, Authenticity, Grit, Hard work and Generosity.

Day to day responsibilities:

  • Opening and closing the restaurant securely
  • Overseeing that the restaurant is regularly cleaned - organising the cleaning schedules and doing spot checks to make sure it is being followed closely
  • Daily training of staff to ensure your team are working to the best of their abilities
  • Managing your team on shift and making sure customers are provided with the highest quality service
  • Review guest feedback with the management team to guarantee continually improving customer satisfaction
  • Plan for every potential opportunity to increase sales - including keeping an eye on any local events in the community and with competition
  • Making sure the team are clear on their sales goals at the beginning of every shift
  • Ensure good practice around all cash handling and in-store banking procedures. You'll have a strong understanding of how to control costs including labour costs, stock levels, ordering and deliveries

Benefits

In return for starting your apprenticeship with us, you will receive:

  • A competitive hourly salary
  • Quarterly performance-based bonus
  • Pension contribution scheme
  • 25% Staff discount
  • Income protection scheme
  • 28 days holiday (including bank holidays) with increased holiday entitlement the longer you are with us
  • Benefits plans with options including gym memberships, health screening and travel insurance

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Hospitality Supervisor - Outlets L3 Apprenticeship
  • Functional Skills in maths and English

What is the expected career progression after this apprenticeship?

Ongoing training and development within KFC as well as through the apprenticeship training programme.

Requirements and prospects

Desired skills and personal qualities

Team Working, Organisation Skills

Qualifications

Other None required (Grade None required) Desired

Things to consider

The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early.

About the employer

KFC has been serving chicken since 1952 and we are the world's favourite chicken restaurant! We are constantly adapting and changing and have ambitions to have over 1000 restaurants in the UK and Ireland by the end of 2020. We strive to work with local communities and business' to bring some finger lickin' chicken to towns and cities across the country.

Employer

KFC Restaurants - Romford - Collier Row

Address

17 Collier Row Road,

RM5 3NP

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Training

Training provider

LIFETIME TRAINING GROUP LIMITED

Apprenticeship standard

Hospitality supervisor

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 04 Jan 2023