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Data Application Support Apprenticeship MEDGENESIS LIMITED

We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills, knowledge and experience as you complete a Level 3 Data Essentials Apprenticeship.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 12 Dec 2022

Apprenticeship summary

  • Annual wage

    £16,000.00

    £16,000 - £18,000 per annum.

  • Working week

    All details will be confirmed upon interview.

    Total hours per week: 37.5

  • Expected duration

    16 Months

  • Possible start date

    02 Jan 2023

  • Date posted

    04 Nov 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000104074

  • Positions

    1 available

What will the apprentice be doing?

Main purpose of the job: 

To provide overall support for various business functions within the organisation, ranging from the product team, to sales, to general operations.

Duties and responsibilities: [will be to:] 

  • Provide support for the TARA PV Product, answering customer queries, assessing customer issues, providing communication between the customer, the product management team and the software development team.
  • Support the Product Specialist in managing the ticketing system ensuring all customer queries are recorded accurately, answered in a timely manner and all tickets are kept up to date.
  • Support the Product Specialist in planning, organising and completing testing activities related to application upgrades.
  • Support the Product Specialist in ensuring that all software produced within the group is documented in accordance with current SOP’s.
  • Understand the relevant Standard Operating Procedures (SOPs), Quality Documents and other documents relevant to the production of new and upgraded software.
  • Comply with the company’s policies and procedures to meet statutory, quality and business requirements within the overall strategy and objectives.
  • Provide support for the product management team, identifying sales leads, generating promotional material and if required, participating in direct marketing activities.

As well as:

  • Participate in training as required for MedGenesis staff.
  • Contribute to the production of client documents and reports. 

What training will the apprentice take and what qualification will the apprentice get at the end?

Why choose our Microsoft Data Essentials apprenticeship? 

QA’s Microsoft Data Essentials Level 3 apprenticeship can support your business to be more productive with data and adapt to a modern-day workplace. 

Data available to organisations is increasing at scale. How your business leverages it is essential to successful transformation and continued growth. 

QA's Microsoft Data Essentials Level 3 apprentice will learn to: 

Source, format and present data securely, using Microsoft Excel, Power BI and SQL. Find out more about our additional Microsoft Office Specialist: Excel Associate module below. 

  • Analyse structured and unstructured data to support business outcomes
  • Blend data from multiple sources as directed
  • Communicate outcomes appropriate to the audience
  • Apply legal and ethical principles when manipulating data

QA’s Microsoft Data Essential Level 3 apprenticeship programme enables your organisation to:

  • Build the capabilities you need throughout your organisation to collect, study, organise and present data, increasing digital adoption and the provision of intelligent and valuable business insights 
  • Create and develop analysts for the modern workplace by reskilling your existing talent, or hiring new entry-level talent. QA’s programmes, partnerships and recruitment capability enable us to tailor a solution that works for your business 
  • Provide training that acts as a standalone solution or as part of a wider academy/programme to an array of business functions 

What is the expected career progression after this apprenticeship?

Upon completion of the Apprenticeship, there is an opportunity to become a full-time Employee of MedGenesis Ltd. 


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience, Interest in Software, Interest - application support

Qualifications

GCSE or equivalent any subject -- x3 (Grade 4+ (A-C)) Essential
GCSE or equivalent English (Grade 3+ (D or above)) Essential
GCSE or equivalent Maths (Grade 3+ (D or above)) Essential

About the employer

Established in 2011, MedGenesis Ltd (the creator of TARA PV) is an ISO 9001 and 27001 accredited, UK based software development company. Committed to providing exceptional pharmacovigilance and clinical safety software, TARA PV, Tools for Adverse Reaction Assessment, is our primary database solution. Technology and Cloud services can be considerable consumers of energy. Therefore, the Team at TARA PV are committed to evolving eco-friendly policies, with the aim of minimising our carbon footprint through good practice and appropriate usage of available technologies. Alongside the larger idash Group of companies, TARA PV is striving towards a carbon neutral future. At our headquarters, we have installed solar power technology and implemented a state-of-the-art heat reclamation system, ensuring maximum energy efficiency.

Employer

MEDGENESIS LIMITED

Address

105 GREAT NORTH ROAD

EATON SOCON

ST NEOTS

PE19 8EL

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Training

Training provider

QA LIMITED

Apprenticeship standard

Data technician

Level 3 (A level)


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 12 Dec 2022