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Business Administration Apprentice KAYBEE SITE SERVICES (UK) LTD

Kaybee Solutions are looking for a Business Administration apprentice to join their team! The role will involve data entry and customer service.

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Closing date: 30 Dec 2022

Apprenticeship summary

  • Annual wage


    The rate of pay is £7.88 an hour and your wage will be paid on a monthly basis.

  • Working week

    Monday – Friday between 9am-5pm

    Total hours per week: 39.0

  • Expected duration

    18 Months

  • Possible start date

    01 Jan 2023

  • Date posted

    03 Nov 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Work Allocation

  • Learn how to prioritise work load
  • Liaise with suppliers as required
  • Complete loading schedules and all unloaders notified within agreed time frames
  • Complete loading schedules sent to management within agreed time frames
  • Keeping work allocation sheet updated with all relevant information

Customer service

  • Pictures – Ensure all pictures taken as proof of job completion by off loaders are filed
  • Tracking report – Review customer complaints and follow up as required
  • External report – Review supplier complaints and follow up as required
  • Liaising with customers / suppliers
  • Internal & External customer service feedback & reporting

General administration duties

  • Sending out correspondence / forms as required / Adobe
  • Raising invoices / Purchase Order’s
  • Reconciling invoices from sub-contractors
  • Reconciling mileage claims made by employees
  • Receiving and dealing with incoming calls
  • All actives to be completed to agreed time frames
  • Authorising Loaders holiday requests as required
  • Recruitment – Place adverts / Place on trial days
  • Complete a record of all incoming telephone calls and action taken
  • Provide feedback and reports as required at the discretion of GM / MD
  • Support the finance department with invoice reconciliation and paying suppliers
  • Support the HR department dealing with employee enquiries and training
  • General administration support as may be required

What training will the apprentice take and what qualification will the apprentice get at the end?

  • You will achieve by the end of your apprenticeship an Advanced Level Business Administrator Apprenticeship Standard
  • Basingstoke ITEC will deliver your apprenticeship qualification at your place of work or within the ITEC office
  • You will be required to attend workshops at Basingstoke ITEC, which will be during your working hours

What is the expected career progression after this apprenticeship?

Upon completion of your apprenticeship you will expect to have a permanent role with the Kaybee Team.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working, Initiative, Non judgemental


GCSE or equivalent English (Grade 4 or Above) Desired
GCSE or equivalent Maths (Grade 4 or Above) Desired

About the employer

We are the UK’s most trusted and reliable off loading company. We can provide a full range of services, personalised to your needs, from the basic unloading of products to the complete planning and management of your delivery and offloading requirements. Kaybee operate UK wide from Cornwall all the way up to Edinburgh and everywhere in between.




Belvedere House

Basing View


RG21 4HG

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Training provider



Molly Rokins

Apprenticeship standard

Business administrator

Level 3 (A level)

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