Aon Client Management Apprenticeship Programme (Bristol) AON UK LIMITED

Do you have a passion for customer service? If so, join Aon as a Client Management Apprentice! With the Aon apprenticeship you have the chance to gain professional qualifications while getting hands on experience and earning a salary as you do – It’s a fantastic way for you to enter your new career.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Jun 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday, 9am to 5pm.

    Total hours per week: 35.0

  • Expected duration

    24 Months

  • Possible start date

    01 Sep 2023

  • Date posted

    03 Nov 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    2 available

What will the apprentice be doing?

Hundreds of UK employers, from FTSE 100 companies to smaller firms, turn to our Retirement and Investment Business for advice in many areas of running a pension scheme – making theirs more effective, reviewing fund managers, communicating benefit changes or reducing costs.

Everything we do at Aon is built around delivering great client service and value. Your role will be no different. As a Client Management Apprentice, you’ll get involved in a full range of client issues and learn the skills needed to become a valued advisor to our clients. If you can demonstrate a real passion for customer service, you can make an immediate impact.

  • Supporting the delivery of client plans and project management
  • Assisting in day-to-day retirement services, including drafting reports and newsletters for trustees
  • Attending and planning face-to-face client meetings or conference calls, taking minutes, and managing the follow up actions
  • Playing an active part in delivering client satisfaction, retention and profitability
  • Carrying out administrative tasks contributing to the retirement and investment consulting process
  • Inputting data accurately to maintain management information

What training will the apprentice take and what qualification will the apprentice get at the end?

You will work towards your:

  • Workplace pensions (administrator or consultant), Level 3 (A level)
  • PMI Advanced Diploma in Retirement Provision
  • Level 2 Functional Skills in English and maths (if required).

What is the expected career progression after this apprenticeship?

This is permanent opportunity with Aon, so once you have completed your 2 year will move into a fixed role within Aon’s Client Management Team and you will have the opportunity to continue your studies to a higher level.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Customer care skills, Problem solving skills, Team working, Initiative


GCSE or equivalent 5 GCSE's including Maths and English or equivalent (Grade C/4 and above) Essential
A Level or equivalent UCAS points (Grade 104 or above) Essential

Things to consider

Real Motivation and ambition for the role and commitment to studying for your professional exams. A curiosity, enthusiasm and motivation for finding solutions and working together as a team. A real desire to deliver excellent Client Service and an understanding of its value. Strong communication skills and an ability to communicate on a very level.

About the employer

Aon plc (NYSE: AON) exists to shape decisions for the better — to protect and enrich the lives of people around the world. Our colleagues provide our clients in over 120 countries with advice and solutions that give them the clarity and confidence to make better decisions to protect and grow their business.




1 Redcliffe Street




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Training provider



John Paton

Apprenticeship standard

Workplace pensions (administrator or consultant)

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Jun 2023