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Business Administration Assistant Apprentice Expertise Homecare

Expertise Homecare have an exciting opportunity for an apprentice to join their Administration Team, working in their Folkestone office. Expertise Homecare provide a wide variety of care services for people living in their own homes all around Kent. The right candidate will be assisting the team with interviewing, filing, and auditing.

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Closing date: 15 Dec 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday 9:00am - 5:00pm

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    18 Dec 2022

  • Date posted

    03 Nov 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Preparing and assisting with interviews and inductions
  • Adding carers onto the online system, ALICE
  • Assisting carers with PPE, ID badges and setting up tablets
  • Ordering uniforms, PPE and stationery.
  • Admin duties; reporting absences, references, updating meet the team documents and dealing with the monthly newsletter.
  • Sending off DBS forms
  • Organising diaries
  • Assisting with audits
  • Using company systems
  • Liase with web designers 
  • Liase with the West Kent branch
  • General office tasks: adding notes onto systems, minute taking, adding photos to the selfie wall and keeping the office tidy.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Business Administration Level 3 Standard
  • Maths and English Functional Skills Level 2 (if required)

What is the expected career progression after this apprenticeship?

Possible permanent position.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Analytical skills, Team working, Creative, Patience


GCSE or equivalent English (Grade 4/C) Essential
GCSE or equivalent Maths (Grade 4/C) Essential

About the employer

At Expertise Homecare we provide a wide variety of care services for people living in their own homes. Our team of approx. 200 care and support workers across Kent, are trained to meet a wide variety of needs. We tailor our care based on the specific needs of each of our customers ensuring a thorough and person-centred service.


Expertise Homecare


The Workshop 32-40

Tontine Street


CT20 1JU

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Training provider



Taylor Counsell

01227 811315

Apprenticeship standard

Business administrator

Level 3 (A level)

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