Level 3 Apprentice Insurance Adviser CARAVAN GUARD LTD

You’ll study towards industry recognised qualifications and complete industry relevant assignments and projects under the guidance of your team leader, the training manager and Calderdale College. Candidates will be expected to support with insurance quotations and enquiries as well as providing a great level of customer service.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Jun 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Total hours per week: 37.5. Our Contact centre is open 8am-8pm weekdays and 9am-4pm on Saturday and Sunday. Various shifts and a degree of flexibility is available. Shifts to be confirmed.

    Total hours per week: 37.5

  • Expected duration

    21 Months

  • Possible start date

    01 Jul 2023

  • Date posted

    01 Dec 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

The role will comprise of:

  • Delivering a brilliant service and experience to our customers
  • Providing insurance quotations and selling the policy benefits
  • Cross selling and up selling additional products
  • Amending and renewing policies for existing customers
  • Answering customer queries
  • Liaising with the claims department on claims queries
  • Providing assistance on projects if requested

What training will the apprentice take and what qualification will the apprentice get at the end?

  • The successful candidate will work towards an insurance practitioner level 3 qualification. 

Other mandatory qualifications:

  • CILA Certificate in Insurance level 3
  • CII Certificate in Insurance level 3
  • CII Certificate in London markets insurance level 3
  • Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment

What is the expected career progression after this apprenticeship?

Will be discussed upon completion.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Drive to learn new skills


GCSE or equivalent Maths & English (Grade 9-4 (A*-C)) Desired

Things to consider

Industry recognised qualifications, On the job experience and exposure working in modern Halifax town centre offices. Annual profit and performance related bonuses, 28 days holiday per year (increases with length of service), Private medical and pension (optional) Legal expenses, Income protection cover and Life insurance. Annual Christmas party and awards ceremony, free hot drinks and fruit. Plus lots more!

About the employer

We offer specialist insurance for caravans, motorhomes, park homes, lodges and holiday homes. Based in Halifax town centre, we employ over 120 people and offer hybrid working options. We're passionate about everything we do, and as a family business we like to think we're a little bit different. We enjoy sharing our success by rewarding our team and working with our chosen charities. We have over 110,000 customers, and we're very proud of our Trustpilot rating of 4.8 out of 5 stars. Our vision is "Positive people delivering brilliant customer experiences", so we only employ the most talented people who love to deliver first class customer service. In return we give the very best coaching, support and recognition. We’ve even won awards for our customer service and training programmes!







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Training provider



Madeline Oxby


Apprenticeship standard

Insurance practitioner

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Jun 2023