An exciting Apprenticeship opportunity to support the global operation, provide support on behalf of the International Freight Forwarding Division. You will become skilled in receiving shipping orders & arranging/monitoring the progress/final delivery, developing experience, ensuring all contractual obligations & service levels are met.
Closing date: 13 Dec 2022
Total hours per week: 37.5
Possible start date
04 Jan 2023
03 Nov 2022
Level 3 (A level)
What will the apprentice be doing?
As an apprentice, in addition to formal training, you will gain real hands-on experience in the following areas:
Principles of International shipping (e.g. Incoterms).
Key import and export procedures
Networking by interacting with Global offices.
Customer service skills.
HM Custom’s procedures in relation to the importation of goods from outside of the EU.
Liaison with shipping lines / airlines and transport providers for cost and routing information.
Basic consignment profit and loss.
IT systems and how they support the operation.
Making and submitting electronic import, export and transit Customs declarations for consignments moving by air, road and ocean freight.
Provide project coordinators with advice on Customs requirements and procedures to help ensure compliance with Customs regulations.
Preparation of customs documentation for import and export consignments moving by air, road and ocean freight.
Review new job requests, identifying and allocating the required Shipping team resources.
Advising project coordinators of available flights/vessels, routes, freight rates and ancillary charges and recommend the best option.
Negotiation with freight carriers, establishing freight rates and service levels, making freight bookings and ensuring that the needs of our clients are met.
Liaising with project coordinators and other departments – transport, warehouse, packing, finance - to ensure the smooth running of jobs.
Develop relationship with allocated customers
Ensures all customer enquiries are responded to promptly and professionally.
Adhere to Customs Compliance procedures and documentation
Ensure each ‘Job File’ is fully and accurately completed reflecting all commercially relevant information and services provided
Work with Carriers and Handling Agents to resolve exceptions and discrepancies as they arise
Liaise with Transport & Warehouse teams on shipment or airfreight planning and coordination
Liaise directly with overseas offices on shipment or airfreight planning and coordination
What training will the apprentice take and what qualification will the apprentice get at the end?
Qualification - International Freight Forwarding Specialist level 3
Pathway - Seafreight
The apprenticeship programme design will be built around the standard and individual apprentice and employer needs. This will consist of:
• A fully embedded induction programme delivered by the employer and Seetec Outsource Training and Skills.
• An initial assessment of your skills, knowledge and behaviours in order to develop and enhance your career and personal progression.
• In line with the with functional skills requirements set by the standard, (where applicable), we will analyse and continuously develop English and Mathematics.
• On the job training delivered by the employer
• Allocation of an apprenticeship delivery coach who will carry out:
o Regular training
o Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
o Identify, track and support 20% off the job training activities
o Quarterly formal progress review meetings; identifying learning achievements and next steps.
• Individual learning plan - this will be used as part of a professional discussion during your reflective progress review meeting and track the 20% off the job training progress.
• A journey of learning activities over the length of the apprenticeship programme
• Access to on-line learning and an e-portfolio where you will be able to gather evidence to demonstrate your performance ensuring your apprenticeship – this evidence can be used to towards your end point assessment
• End point assessment – this takes place at the end of the apprenticeship to ensure you have developed the skills, knowledge and behaviours needed for the job role. This may consist of at least 3-4 of the below activities:
o Professional discussion
o Portfolio of evidence, apprentice showcase
o Research project
o Multi-choice knowledge test
o Work based project
o Competency based interview
What is the expected career progression after this apprenticeship?
• A permanent role for the successful person with the right attitude.
• Future progression within the company.
• A well-structured personal development plan.
Requirements and prospects
Desired skills and personal qualities
Things to consider
About the employer
SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED
Seetec Outsource Training and Skills
International freight forwarding specialist
Level 3 (A level)
Before you apply
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