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Apprentice Business Administrator APEX HEALTH ASSOCIATES LTD

We are looking for a Business Administration Apprentice to join our small Aylsham office on a full-time basis. The post will involve assisting the team with new and existing medico-legal cases as well as providing support with office and admin tasks, to ensure the smooth running of the business.

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Closing date: 05 Dec 2022

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday – Friday, 9am - 5pm.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    12 Dec 2022

  • Date posted

    03 Nov 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    2 available

What will the apprentice be doing?

Purpose: Provide support to the current Office Administrators and Practice Manager to ensure cases are processed correctly, as well as completing general office tasks and admin-based processes.


  • Handling expert witness schedules/annual leave
  • Closing cases
  • Chasing old new enquiries to close down or keep open
  • Ensure nursing records and information are updated on our system
  • Ensure new cases are properly recorded
  • Completing internal conflict checks as necessary
  • Provide a weekly update of new enquiries, new instructions and billed reports
  • Research, schedule and post social media content
  • Process and handle enquiries for First Aid Training
  • Research and produce databases to be used a contact lists

Other duties:

  • Follow company procedures in a timely manner
  • Communicate with clients in a precise and polite manner
  • Prioritise tasks
  • Present a professional and positive image on behalf of the company at all times
  • Attend training sessions as and when instructed
  • Observe and comply with Health & Safety and company policies
  • Other duties as assigned

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Business Administrator apprenticeship standard:

  • Monthly workshop delivered online or in a classroom
  • 1:1 support from an assessor from the training provider
  • Mentorship from in-house managers and leaders
  • Functional Skills in maths and English - if required

What is the expected career progression after this apprenticeship?

Potential full time, permanent employment upon successful completion of the apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Administrative skills, Calm under pressure., Flexible approach to duties., Punctual., Enthusiastic


GCSE or equivalent English (Grade Grade A* to C or 4-9) Desired
GCSE or equivalent Maths (Grade Grade A* to C or 4-9) Desired

Things to consider

Apex is dedicated to creating an environment that Apprentices will find to be engaging and rewarding. We are dedicated to learning about you and what you value in the job you have and will try to match those values so you can take pride in working for Apex.

About the employer

Apex Health Associates is a leading specialist nurse expert witness practice owned and managed by nurses. We’re all nurses and we don’t dabble in other professions outside of our experience and expertise. All of our panel nurses have undergone expert training and are a supported throughout the preparation of reports and acting as an expert witness.




Unit 2, Aylsham Business Park

Richard Oakes Road


NR11 6FD

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Training provider



Anthony Winsper

01603 306611

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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