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Level 3 Apprentice Lettings Negotiator in Portsmouth Connells Group – Countrywide House

We’re looking for an Apprentice to join our branch in Portsmouth. You will work with our lettings teams whilst learning all aspects of the role and gaining a qualification.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Dec 2022

Apprenticeship summary

  • Annual wage

    £12,000.00

    £5.77 per hour.

  • Working week

    Opening hours are 09:00 to 18:00 weekdays, 09:00 - 16:00 Saturday and closed on Sunday. Days and shifts to be confirmed.

    Total hours per week: 40.00

  • Expected duration

    15 Months

  • Possible start date

    10 Jan 2023

  • Date posted

    03 Nov 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000102873

  • Positions

    1 available

What will the apprentice be doing?

Key responsibilities

  • Ensure every customer is greeted in a friendly, positive and enthusiastic manner in an attempt to build rapport
  • Deliver excellent customer service to assist customers with all aspects of moving home
  • Ascertain applicants' needs by listening carefully to the details provided, probing where necessary to ensure all data acquired
  • Plan and implement a marketing strategy that assists your branch in growing market share
  • Qualify applicants, match them to suitable properties and organise viewings at the earliest opportunity. Immediately advise suitable applicants of any new instructions, which may be suitable.
  • Ensure all viewings are promptly followed up and that quality feedback is available to your team or our client after each meeting
  • Maintain full documentation of all applicants, their requirements and actions
  • Ensure every effort is made to cross sell Connells products, in particular, on every occasion attempt to gain an introduction to Connells Home Conveyancing and Connells Mortgage Services
  • Optimise every opportunity to secure valuations and to obtain Instructions
  • To qualify landlords and tenants according to company policy and in particular in accordance with the information required for completion of tenant and landlord cards/forms
  • To meet personal targets set and agreed with your Manager
  • To carry out viewings in a professional and efficient manner
  • Learn and respect the sales processes that ensure the best customer outcomes
  • Uphold high standards with regard to industry regulation and internal compliance

Benefits of becoming our Apprentice Lettings Estate Agent:

It is a real job with training, learning whilst you earn within a supportive and rewarding environment. During the 15 months you will gain a nationally recognised qualification, there will be support from your own apprenticeship tutor and you will receive industry leading training and development. It’s a great opportunity and we have a progressive career ladder, awards, and incentives.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 3 Customer Service Specialist standard
  • Level 2 Functional Skills in English and maths (if required)

What is the expected career progression after this apprenticeship?

Further development is available to gain relevant industry qualifications and opportunities to advance within the group/

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Team working, Patience

Qualifications

GCSE or equivalent Maths (Grade 4/C) Desired
GCSE or equivalent English (Grade 4/C) Desired

Things to consider

A great way to start a career in Property Services.

About the employer

Connells Group is the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of over 1000 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land and planning, LPA receivers and auctions.

Employer

Connells Group – Countrywide House

Address

127, London Road

Portsmouth

PO2 9AA

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Training

Training provider

HIT TRAINING LTD

Apprenticeship standard

Customer service specialist

Level 3 (A level)

Employer's Application Instructions

To apply, you must register with GetMyFirstJob and then follow the instructions to complete your application.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Dec 2022