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Business Administration Apprentice RTTS (RECOVERY TREATMENT AND TESTING SERVICES) LIMITE

Here at Recovery4life we offer a wide range of healthcare services designed to manage risk and support individuals and businesses. The key role of Occupational Health is to protect both the employer and the employee through the provision of high-quality healthcare and risk management services. This is an exciting opportunity to join our team.

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Closing date: 29 Jan 2023

Apprenticeship summary

  • Annual wage

    £10,000.00

  • Working week

    Monday - Friday 9am-5pm

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    05 Feb 2023

  • Date posted

    03 Nov 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000102301

  • Positions

    1 available

What will the apprentice be doing?

The Administrative Assistant’s role is to provide administrative support to the Office Manager and the wider organisation. The Administrative Assistant will play a key role in the business support team ensuring that operations and processes continue to run smoothly through utilisation of the companies filing and scheduling systems.

As a member of the business support team, the Administrative Assistant will in some instances be the first point of contact for prospective customers/ patients and will endeavour to make them feel welcome, listened to and sign post them to the appropriate clinician or senior manager. The Administration Assistant will conduct themselves in accordance with high standards set out by Recovery4Life’s Vision, Mission and Values.       

Administrative Assistant Job Duties:

  • Answer telephone and direct calls as appropriate
  • Reception duties, greeting visitors, arranging refreshments, representing the company.
  • Receive and respond to email messages
  • Schedule meetings, Make travel arrangements, update calendars
  • Maintain filing system
  • Schedule clinics and testing appointments for clients when required.
  • Develop reports as requested
  • Perform research as needed
  • Act as communication relay, making sure all parties receive necessary information and that this information is accurate

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Business Administrator Apprenticeship Standard, which includes:

Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)

Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:

  • IT
  • Record and document production
  • Decision making
  • Interpersonal skills
  • Communications
  • Quality
  • Planning and organisation
  • Project management
  • Relevant regulation
  • Policies
  • Business fundamentals
  • External environment factors

What is the expected career progression after this apprenticeship?

Possibility in a permanent position upon the completion of the apprenticeship.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working, Initiative

Qualifications

GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential

About the employer

We believe that the key role of Occupational Health, is to protect both the employer and the employee through the provision of high quality healthcare and risk management services, whilst keeping operational disruption to a minimum. We believe that it is our responsibility to demystify the complex and clinical, translating it into understandable practical and actionable advice for our clients.

Employer

RTTS (RECOVERY TREATMENT AND TESTING SERVICES) LIMITE

Address

ARCH 6

HYMERS COURT

BRANDLING STREET

NE8 2BA

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Training

Training provider

ITEC NORTH EAST LIMITED

Contact

Laura McMaster

l.mcmaster@itecne.co.uk

Apprenticeship standard

Business administrator

Level 3 (A level)


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