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Travel Consultant Apprentice BCD Travel

In this amazing role you will be responsible for completing all incoming tasks as assigned. You will also be trained to work in multiple systems and processes based on industry, client and BCD Travel rules and procedures.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 13 Jan 2023

Apprenticeship summary

  • Annual wage

    £14,000.00

  • Working week

    Monday to Friday from 9:00am to 5:30pm - 8.5 hours per day (1-hour unpaid lunch break)

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    23 Jan 2023

  • Date posted

    28 Oct 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000102001

  • Positions

    2 available

What will the apprentice be doing?

Main Responsibilities:

  • Assist the team to accurately and completely process online and traditional ticketing/fulfilment requests, back-office error corrections, and non-refundable tracking
  • Identify and learn how to use the appropriate BCD Travel tools and systems to complete requests
  • Learn and enhance knowledge of the various travel industries supported (air, car, hotel, etc.)
  • Assist the team to use all available resources (knowledge resources, unused tickets, etc.)
  • Handles additional tasks as assigned

Benefits:

  • PMI and Dental after 2 years
  • Benefits portal which includes Employee Assistance Programme, discounts through shops, health cash plan, 23 days holiday, 10 days sickness after probation

What training will the apprentice take and what qualification will the apprentice get at the end?

Travel Consultant Level 3.

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)

What is the expected career progression after this apprenticeship?

Upon successful completion of the apprenticeship there will be the opportunity to progress further to become a Business Travel Consultant/Senior Business Travel Consultant.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Customer care skills, Problem solving skills, Team working, Initiative

Qualifications

GCSE or equivalent Maths and English (Grade 9-4/A-C or above) Essential
A Level or equivalent 3 x A Levels (Grade A-C) Desired

Things to consider

Damar is committed to safeguarding and promoting the welfare of our apprentices and expects our employer partners to share this commitment and to take appropriate steps to ensure that learning takes place in a safe, healthy and supportive environment.

About the employer

BCD Travel is a global organisation that helps companies make the most of what they spend on all business travel undertaken by their employees. We give travelers state-of-the-art tools that keep them safe and productive and help them make good choices when travelling. We partner with procurement leaders who manage their company’s travel management programme, in order to make travel as simple as possible, reduce their costs and ensure complete customer satisfaction.

Employer

BCD Travel

Address

2 Wellington Street West

Hull

HU1 2BN

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Training

Training provider

DAMAR LIMITED

Contact

Sabina Adam

Sabina.Adam@damartraining.com

07566 289 979

Apprenticeship standard

Travel consultant

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 13 Jan 2023