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School Receptionist Apprentice Bursley Academy

You will work under the direction and instruction of senior staff to provide general clerical, administrative and financial support to the school. This is a diverse role with the potential of a permanent position for the right person. The successful must have good IT skills and the ability to relate well to children and adults.

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Closing date: 11 Dec 2022

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday. Shift times to be confirmed.

    Total hours per week: 37.0

  • Expected duration

    15 Months

  • Possible start date

    19 Dec 2022

  • Date posted

    03 Nov 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Support to Pupils, Parents and the Community:

  • Undertake reception duties, answer routine telephone and face to face enquiries and sign in visitors
  • Assist with pupil welfare duties; liaise with parents/staff etc.
  • Assist with arrangements for visits from relevant external bodies, e.g., school nurse, photographer etc.

Support to Organisation:

  • Provide routine clerical support, e.g., photocopying, filing, faxing, emailing and completing routine forms
  • Maintain manual and computerised records/management information systems and respond to queries
  • Undertake routine typing, word-processing on an ad hoc basis
  • Sort, distribute and record mail
  • Undertake routine administration, e.g., registers/school meals
  • Arrange orderly and secure storage of supplies
  • Undertake routine financial administration e.g., record payments.
  • Basic first aid

Support to School (this list is not exhaustive and should reflect the ethos of the school):

  • Promote and safeguard the welfare of children and young persons you are responsible for or come into contact with
  • Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person
  • Be aware of, support and ensure equal opportunities for all
  • Contribute to the overall ethos/work/aims of the school
  • Appreciate and support the role of other professional
  • Participate in training and other learning activities and performance development as required

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 2 Customer Service Practitioner
  • Study day one day per week at Newcastle College (ST5 2GB)

What is the expected career progression after this apprenticeship?

Could lead to a permanent position for the right person.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Administrative skills, Team working


GCSE or equivalent English (Grade C/4 and above) Desired
GCSE or equivalent maths (Grade C/4 and above) Desired

About the employer

At Bursley we pride ourselves on having the highest expectations for all children provide a wide range of learning activities and opportunities for children. We strive to create confident, resilient and independent learners who can adapt and apply their skills to any situation. We also know how important it is to work closely with parents to ensure the best outcomes for all children. Bursley Academy is a 2 form entry primary school


Bursley Academy


Bursley Academy

Bursley Way



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Training provider



The Apprenticeship Hub

01782 254287

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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