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Business Administration Apprentice SOFT SURFACES LTD

Velocity Academy have an exciting new opportunity for a Business Administration apprentice with Soft Surfaces. A surfacing company based in Cheshire.

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Closing date: 30 Dec 2022

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday. Either 9am - 5pm or 8am - 4pm.

    Total hours per week: 40

  • Expected duration

    12 Months

  • Possible start date

    02 Jan 2023

  • Date posted

    28 Oct 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

We are looking for an ambitious candidate who is looking for a role in business administration. The candidate will need to be comfortable on the phone and have good verbal and written communication skills.

We require the candidate to assist in the effective running of the workplace which will involve some administration work as well as customer support.

During the apprenticeship at Soft Surfaces the candidate can expect to carry out the following tasks:

  • Answer phone calls to clients
  • Email clients to provide excellent customer service throughout the enquiry stage
  • Assist sales and operations team via communicating to clients regarding works
  • Process quotations and update log to chase clients regarding their potential works

As a company with years of expertise behind us, we are looking to grow our company and require a candidate who is looking to grow with us. The candidate will receive hands on training and learn how to become independent within the workplace and grow as a part of a team.

What training will the apprentice take and what qualification will the apprentice get at the end?

Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.

Successful completion of this apprenticeship gives you an accredited Level 3 Business Administrator standard, with training in how to:

  • Use multiple IT packages and systems in order to write letters/emails, perform financial processes and analyse data
  • Produce accurate records and documents including emails, letters, files, payments, reports and proposals
  • Exercise proactivity and good judgement, in order to make effective decisions based on sound reasoning
  • Plan and organise a variety of different tasks in order to manage the expectations of colleagues at all levels
  • Manage projects, including the use of tools to scope, plan, monitor and report
  • For a full list of programme modules visit:

What is the expected career progression after this apprenticeship?

For the right candidate there will be progression into a permanent role and further progression opportunities. The candidate may be able to progress into a sales and operations role as well as carrying out their business admin tasks. This will allow the candidate to experience more communication with the client and understand the systems in place during the entire enquiry to order process.

A business admin apprentice role at Soft Surfaces does not end there. We can help look at your strengths and weaknesses to help you progress further in the business and mould your role to suit you.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Analytical skills, Team working, Flexible/ Adaptable, Ambitious, Works well independently


GCSE or equivalent 5 GCSE's including English and Maths (Grade A*-C/ 9-4) Essential

About the employer

Soft Surfaces Ltd is a surfacing company established in 1997. Our company install soft play surfacing for schools, play parks and residential homes across the UK along with tennis courts, full football pitches and multi use games areas. With an extensive knowledge in the sports and play industry, we pride ourselves on being the very best in our field of work.







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Training provider



Sam Jones


Apprenticeship standard

Business administrator

Level 3 (A level)

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