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Apprentice Administrator HARROW GREEN LIMITED

As an Apprentice Administrator your responsibility is to carry out administrative duties in an efficient and comprehensive manner and to assist the branch in achieving targets all in accordance with agreed standards of performance and presentation, whilst achieving a business administrator level 3 qualification.

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Closing date: 09 Dec 2022

Apprenticeship summary

  • Annual wage

    £20,000.00

  • Working week

    Monday - Friday. Shifts to be confirmed at a later date.

    Total hours per week: 40.0

  • Expected duration

    18 Months

  • Possible start date

    12 Dec 2022

  • Date posted

    03 Nov 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000101771

  • Positions

    1 available

What will the apprentice be doing?

  • To answer incoming telephone calls with the standard company response and assist with both internal and external queries
  • Promptly responding to issues raised by clients and providing swift & effective resolutions to problems and refer to line manager in cases of service non-compliance
  • To ensure that each enquiry is entered fully and accurately into the Moveware system, obtaining all necessary details from the customer
  • Provide administrative support in all areas ensuring the highest levels of confidentiality at all times
  • Supporting colleagues with sales queries and assisting in the creation of small move quotations
  • ​To liaise with colleagues in the finance department to undertake credit checks on new clients and inform line manager of issues.
  • To assist in the production of invoicing

What training will the apprentice take and what qualification will the apprentice get at the end?

  • You will achieve a level 3 business administration qualification upon successful completion of the apprenticeship
  • The training will be delivered by Learning Curve Group via monthly virtual sessions
  • No college release day required

What is the expected career progression after this apprenticeship?

  • There is a potential full-time position upon completion of apprenticeship

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Customer care skills, Team working, Excellent time management, Proficient in Office 365

Qualifications

GCSE or equivalent English (Grade 9-4 (A*-C)) Desired
GCSE or equivalent Maths (Grade 9-4 (A*-C)) Desired

About the employer

As the market leader in commercial relocation, Harrow Green undertake business and technology moves for customers of all sizes and sectors as well as corporate residential moves within the UK and internationally. We provide project and move management for agile and traditional workspaces as well as storage solutions and asset recycling to help with all aspects of relocation. We are committed to becoming a great place to work, one that is inclusive, safe and where people can reach their true potential. We value the contribution that all our colleagues make and aim to have a company that recognises the diverse, multi-cultural society in which we live. We actively encourage applications from all members of our community, including those from underrepresented groups. We are happy to consider flexible working options, including part time hours wherever this is practically possible. We're also interested in hearing from individuals with different career experiences, including those that are looking to return to work following a career break.

Employer

HARROW GREEN LIMITED

Address

Unit B Poplar Park

Cabot Park

Avonmouth

BS11 0YH

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Training

Training provider

LEARNING CURVE GROUP LIMITED

Contact

Olivia Hodgson

olivia.hodgson@learningcurvegroup.co.uk

Apprenticeship standard

Business administrator

Level 3 (A level)


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